The Statler Dallas, Curio Collection by Hilton

Josh Hammel _{on Google}

Apr 8th, 2024

Great rooftop pool and bar, but becomes a club essentially at night so be ready for loud music! We really loved the breakfast restaurant on site here and the staff are super friendly. Wonderful location.

Vincent Williams _{on Google}

Apr 4th, 2024

I work at the Statler the #1 place in the city

Thomas M _{on Google}

Mar 29th, 2024

Ivan Juarez was very helpful on the front end assisting in setting up some special amenities prior to the arrival (flowers/ wine). Above and beyond to ensure the stay was perfect. Thanks Ivan

Jennifer Hurley _{on Google}

Apr 2nd, 2024

Terrible experience today. Two hours before check in we got an email saying they had a water interruption and couldnt honor our reservation. The email said our only options were to stay at the Hampton Inn down the street tonight at a higher rate than what we would have paid at The Statler and then move to The Statler tomorrow (without any guarantee the water issue would be resolved and without acknowledging its an additional inconvenience to have to change hotels mid-trip) or cancel our reservation and find our own accommodations elsewhere at the last minute. Prior to sending this email, they also went ahead and made a reservation under my name at Hampton Inn without my consent, which I could not cancel online and when I called to cancel I was initially told I would be charged a cancellation fee. When I complained to The Statler about how this situation was handled, the Front Desk Director essentially told me they would be upset if it happened to them too but that they wouldnt do anything to help me. We had to scramble to find last minute accommodations and I never received a phone call or any offer of assistance either from The Statler or Hilton. Extremely disappointed with how The Statlers management handled this entire situation.