Bachendorf's Plaza at Preston Center

I couldnt recommend this place more! I was in the market looking to get my first watch, and I had an idea of what I wanted, yet couldnt pin point exactly, so I came to an authorized dealer- Bachendorfs! I was greeted and assisted by Justin, who was absolutely wonderful, and a very helpful young lady. Justin spent all the time needed helping me choose, go over watches, movements, price, types of Omegas. I also was dressed down, and didnt feel judged at all. After about an hour, maybe an hour and half, I finally picked out my perfect watch. I didnt feel rushed to pick a certain watch, or forced into a specific price bracket. Justin walked me through everything on how the watch works, adjusting/changing times, date, getting it sized correctly for it to sit the wrist, and how to maintain it. He was open and honest with any questions I had, no matter how small or big. Thank you to everyone here that made my first purchase of a luxury watch amazing, easy/fun and one to remember! If, and when, I decide to get another watch for any reason in the future, this is the first place Im coming to!
Feb 25th, 2024

Great jewelry. Ask for Nino or Paolo. They will take care of you.
Sep 16th, 2023

Excellent service, great selection
Aug 31st, 2023

I was racially profiled by the salesman at this store. I visited this establishment to see if they would be able to help correct an issue with a watch I recently purchased. I watched a woman walk in 30 seconds before me with no issue, when I go to enter the store the salesman locked the door by pressing the button underneath the counter, and he met me at the door with the police officer in tow. He proceeded to inform me that they couldn't be of service to me and I should try the other jewelry establishment across the street. I left and sat in my vehicle and watched a man walk in with no incident and no locked doors in less than a minute after I left. As a black man who grow up in predominantly white neighborhood and who works in corporate America as a corporate banker and salesman myself, I am a very presentable person and do not give of the impression of a threat to store or anyone else for that matter. The actions of this salesman was unacceptable, and hope that it doesn't represent the values of Bachendorf's.
Jul 16th, 2023

I went in the other day with my father to look at a couple timepieces to potentially purchase my first one. Arnaud greeted us and was incredibly helpful and guiding throughout the entire process, showing me many amazing pieces eventually leading to a great purchase. I highly recommend anyone considering getting their first or another timepiece to visit Arnaud at Bachendorfs and you will not be dissapointed!
Jul 3rd, 2023