RestoreDOC MD

The owner isnt responsive to calls and is really defensive about the issue. There was also a ton of Protected Health Information lying around the front desk, dozens of charts exposed. When asked if they were cleaning house or had a project, the answer was no. Healthcare 101, keep your files clean and out of sight to front desk customers and own up when service is lacking. Dont project just because your business is lacking.
Mar 7th, 2024

No longer giving quality service. I started back using their services, and the prices went up tremendously. But, because I was a repeat customer, they offered me a discount, which was still more than the original price. I had my first appointment, and for whatever reason, they did not reschedule me. I usually go once a month. I called after my month was up to do a walk in and was told by the owner that the product was out of stock and would be in on that Monday, and he would ship it to me. Monday came no call. I called Monday afternoon, and he told me it did not come in, but he expected it on Tuesday and would call then around 10 am. Tuesday comes still no call. I called and spoke with another employee and was told the product came in and the owner would call me in the next 5 minutes to place my order. This is around 11 am. I never received any calls on Tuesday. I probably called 20 times, and no one answered the phone (during business hours). Then I called other lines, and they would just hang up the phone. I sent messages through the chat, shows read, but no response. They usually always answer the phone. I called repeatedly the next day, and still no one answered the phone. In my opinion, they do not want to honor the discounted price they agreed to because they have the opportunity to make more money. I am very disappointed.
Feb 11th, 2024

Restore Doc is a first class organization that takes pride in your experience!
Jan 31st, 2024

Top of the line services. Professional, and work is always done great and in a timely manner. This is my go to company for any restorations big or small. Never dissapoints!!!!
Sep 11th, 2023

I've been going to this place for several years and the service is friendly and very knowledgeable.
Jan 26th, 2023