Pediatric Acute Care Associates

Katie Tijerina _{on Google}

Nov 10th, 2019

My newborn was in the care of Dr. Sandell and Dr. Fanning at Medical City Dallas- Childrens.
The whole story is too long to type here, but Dr. Sandells lack of medical professionalism and attention to our son, who was admitted to PICU for rhinovirus as a newborn, was unacceptable. Due to her not wearing proper PPE, nor a badge, nor introducing herself as the doctor, I was unaware who she was for several of the days we were in the PICU. She came into my sons room without dressing in the proper protective gear to protect him and others patients on the floor (viral infection). She even started an exam without wearing a mask, we had to ask her to put one on. She also never saw him two of the days.. meaning a doctor never examined a newborn in PICU for two whole days, until I complained about it. Dangerous.
She also was the doctor overseeing a feeding tube issue that I knew was wrong from the moment it went in my son, but was ignored for four days, then finally another doctor did an X-ray to show it was incorrect and needed to be redone. The lack of communication during his care resulted in two very dangerous situations for my son including his oxygen flow and bottle feeding.
Then Dr. Fanning was on shift. All Ill say about this is that he and his staff were encouraging us to discharge and head home, when my son was actually in respiratory distress. Had we not driven straight to another hospital, our son likely would have died.
I should not have had to monitor these doctors and their staff like I did to ensure my son was safe.