Vitalyc Medspa | Addison

Services: Lip fillers, HydraFacial, BOTOX treatments
Jun 29th, 2023

Staff is friendly and knowledgeable. Super calm environment. Terrific experience
Jun 27th, 2023

Paola is amazing
Jun 24th, 2023

Services: JUVDERM treatments, BOTOX treatments
Jun 18th, 2023

I had the worst experience with a business that I have been giving my money to for two years. Be aware of this business. They do not value their loyal customers who are signed up for their membership. This company withdraws $100 from my account monthly. I have been going to the Preston location for almost a year now. Before that, I went to the Addison location. Storytime: since I have been getting my facials and services at the Preston location, I only correspond with them. Well... Last week, Addison was running a promotion and texted me about Botox. I got confused and thought it was the Preston location and showed up to take advantage of the 30% off of Botox. Well, the directory or manager at the Preston location did not honor it. Seriously? A customer for 2 years and you won't honor a one-time discount? It's truly a reflection of how they feel about loyal customers. So sad. This may be petty. But both locations have high retention and keep quality employees because they refuse to pay them market value. Matter of fact, their Addison location has ALL NEW staff members. Thank you for giving me the push needed to follow My esthetician that left you guys because you wouldn't pay her worth. I'm not surprised that you treat your customers like this when you treat your employees horribly. Thanks for nothing, Vanessa and Kim!
Jun 14th, 2023