Geek Squad
-
9378 N Central Expy
Dallas, Texas 75231 - (214) 696-2089
- Website
Hours
Chamber Rating
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Floyd Jackson
Be careful. After the purchase, the delivery service is TERRIBLE and unreliable. Once the store has your money, nobody knows anything! Next time, we'll shop elsewhere and pay more.
Feb 27th, 2023 -
J F
Guy driving van in Mesquite on 635 was tailgating car I am a passenger in, we changed lanes to avoid a problem, he changed behind us and continued tailgating. We were finally able to get away from him, he passed us by, gave us a nasty look and yelled at us. This happened on northbound 635 near the Military/ Scyene Road exit today, January 7th, around 3:20pm. WE tried to call 911 but couldn't get thru. So freaking scary. Couldn't catch the van number, never got a good look at it.
Jan 25th, 2023 -
Don Dinnerville
Service rep was great. But corporate processes are horrible. First - they failed to order a part that any technician would have known was the issue, necessitating a second appointment. Second - the first appointment available was almost 2 weeks after the first call, and after ordering the necessary part, it was another 2 weeks. If I'd been without a major appliance for that long, it would beg the question whether the warranty was even worth what I paid. The only reason that I'm having Geek Squad service my appliances is because I already bought the extended warranties. Next time will either not buy from Best Buy to begin with or will get service warranty from a different company. (And with this level of disservice, I'm frankly shocked that Best Buy remains in business.)
Nov 24th, 2022 -
Rory Morrow
Made appointment as suggested. Opened account. Drove 68 Nikes one way only to be told they could not service product. But when scheduled appointment they said they could
Sep 4th, 2022 -
Berry Rowlands
Responsive, helpful
Jul 14th, 2022
About
Geek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Vidoes
Questions & Answers
Q What is the phone number for Geek Squad?
A The phone number for Geek Squad is: (214) 696-2089.
Q Where is Geek Squad located?
A Geek Squad is located at 9378 N Central Expy, Dallas, Texas 75231
Q What is the internet address for Geek Squad?
A The website (URL) for Geek Squad is: https://stores.bestbuy.com/tx/dallas/9378-n-central-expy-58/geeksquad.html?ref=NS&loc=ns100
Q How big is Geek Squad?
A Geek Squad employs approximately 20+ people.
Q What days are Geek Squad open?
A Geek Squad is open:
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Q How is Geek Squad rated?
A Geek Squad has a 3.0 Star Rating from 22 reviewers.
Hours
Ratings and Reviews
Geek Squad
Overall Rating
Overall Rating
( 22 Reviews )Floyd Jackson on Google
Be careful. After the purchase, the delivery service is TERRIBLE and unreliable. Once the store has your money, nobody knows anything! Next time, we'll shop elsewhere and pay more.
J F on Google
Guy driving van in Mesquite on 635 was tailgating car I am a passenger in, we changed lanes to avoid a problem, he changed behind us and continued tailgating. We were finally able to get away from him, he passed us by, gave us a nasty look and yelled at us. This happened on northbound 635 near the Military/ Scyene Road exit today, January 7th, around 3:20pm. WE tried to call 911 but couldn't get thru. So freaking scary. Couldn't catch the van number, never got a good look at it.
Don Dinnerville on Google
Service rep was great. But corporate processes are horrible. First - they failed to order a part that any technician would have known was the issue, necessitating a second appointment. Second - the first appointment available was almost 2 weeks after the first call, and after ordering the necessary part, it was another 2 weeks. If I'd been without a major appliance for that long, it would beg the question whether the warranty was even worth what I paid.
The only reason that I'm having Geek Squad service my appliances is because I already bought the extended warranties. Next time will either not buy from Best Buy to begin with or will get service warranty from a different company. (And with this level of disservice, I'm frankly shocked that Best Buy remains in business.)
Rory Morrow on Google
Made appointment as suggested. Opened account. Drove 68 Nikes one way only to be told they could not service product. But when scheduled appointment they said they could
Berry Rowlands on Google
Responsive, helpful
Overall Rating
Overall Rating
( 22 Reviews )Write a Review
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