Chamber of Commerce

      Potbelly

      ( 232 Reviews )

      Potbelly
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      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (232 reviews)
      129
      45
      22
      10
      26
      Read Our 232 Reviews

      Chamber Rating

      4.0 - (232 reviews)
      129
      45
      22
      10
      26
      › ‹
      • Joseph Lacerte

        Completely disregarded all custom items requested for delivery. Lazy and annoying. Food was fine otherwise.
        Mar 13th, 2024

      • Cynthia Munoz

        Some of the nicest, most attentive staff I have encountered. Great Job!
        Mar 12th, 2024

      • Randy Poirier

        The sandwich was good (light on the meat), and the chili was good for the folks who don't care for spicy hot. The Broccoli cheese soup turned to a watery mess shortly after I started eating it. Service was apathetic, couldn't care less attitude! Convenient location for our Home2 Suites stay.
        Jan 24th, 2024

      • Christie Walker

        Went on 11/4/2023 around 1:15 pm. Walked in and was wondering if it was closing it was dark no lights on at all. They never say welcome or how can I help you. Customer service is off the chain horrible. Was told no one could eat in there because they dont have anyone to clean. I was thinking to myself umm you have two of you working but ok. They were not helpful at all with the menu or giving extra little helpful ideas what all can go on the sandwich. If I could give this place a zero I would. The worst $60 spent on two sandwiches, two bags of chips and 4 cookies. Do not expect eye contact or a smile from the white guy that was working in there. I could go on and on about the horrible customer service this was. DO NOT GO HERE!!
        Oct 27th, 2023

      • Gbenga Jacobs


        Oct 4th, 2023

      Read Our 232 Reviews

      About
      Potbelly

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 469-872-5182.

      Q Where is Potbelly located?

      A Potbelly is located at 3417 Gaston Ave, Dallas, Texas 75246

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://www.potbelly.com/locations/texas/baylor-hospital

      Q What days are Potbelly open?

      A Potbelly is open:
      Sunday: 10:00 AM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 5:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 4.0 Star Rating from 232 reviewers.

      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 232 Reviews )
      129
      45
      22
      10
      26
      Write a Review

      Joseph Lacerte on Google

      image Completely disregarded all custom items requested for delivery. Lazy and annoying. Food was fine otherwise.

      Business Response on Google Mar 15th, 2024
      Hi Joseph,We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.

      Cynthia Munoz on Google

      image Some of the nicest, most attentive staff I have encountered. Great Job!

      Business Response on Google Mar 16th, 2024
      Hi Cynthia,Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!Peace, Love & Potbelly,

      Randy Poirier on Google

      image The sandwich was good (light on the meat), and the chili was good for the folks who don't care for spicy hot. The Broccoli cheese soup turned to a watery mess shortly after I started eating it.
      Service was apathetic, couldn't care less attitude!
      Convenient location for our Home2 Suites stay.

      Business Response on Google Mar 11th, 2024
      Hi Randy,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.

      Christie Walker on Google

      image Went on 11/4/2023 around 1:15 pm. Walked in and was wondering if it was closing it was dark no lights on at all. They never say welcome or how can I help you. Customer service is off the chain horrible. Was told no one could eat in there because they dont have anyone to clean. I was thinking to myself umm you have two of you working but ok. They were not helpful at all with the menu or giving extra little helpful ideas what all can go on the sandwich. If I could give this place a zero I would. The worst $60 spent on two sandwiches, two bags of chips and 4 cookies. Do not expect eye contact or a smile from the white guy that was working in there. I could go on and on about the horrible customer service this was. DO NOT GO HERE!!

      Business Response on Google Oct 18th, 2023
      Hi Christie,We’re sorry to hear of your less than satisfactory experience. Being known for our great customer service it came as a surprise, please reach out to us directly at [email protected] so we can discuss this directly with you. We value our customers opinions and would like to thank you for bringing this to our attention.

      Gbenga Jacobs on Google

      image

      Business Response on Google Sep 30th, 2023
      Hi Gbenga, Thank you for the 5-stars! ⭐⭐⭐⭐⭐
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      Overall Rating

      Overall Rating
      ( 232 Reviews )
      129
      45
      22
      10
      26

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