Potbelly

The worker, Matthew, is a great guy! Super helpful and quick with his service
Mar 16th, 2024

This one guy with the glasses and a ponytail is very nice help me and the sandwich was great
Mar 14th, 2024

This was our first time to a Potbelly. If we base future decisions on this experience, it will be our last. We couldn't hear a word the employees were saying and any questions we had were met with hateful answers. The seating was mostly closed so we crowded around a table that was too small. The whole dining area was filthy. We asked to use the restroom and were told it's not open to the public. Since that's a health code violation I guess that will be my next call. We got a kids Mac & cheese. It was a good amount but it was barely lukewarm. The shame is it had good flavor but who wants to eat cold Mac and cheese?
Feb 20th, 2024

Was just in there, and the lady at the front who was checking out. Older lady with short hair, this was our first time at potbellys and we were told how the process works they just just telling us that we order that at the next station. My husband wasnt sure what everything was called when we were at the Checkout, cause again weve never been here and she literally rolled her eyes at us when I tell you I was shocked. I kept my cool cause I wasnt about to cause a scene in a potbellys.. but I didnt catch her name, but shes an older lady with short black hair. African American. Then when I told her I ordered a skinny sandwich she raised her voice at me and asked me what kind was it??? But with an attitude.. it was so unwarranted. I was shocked. I was in a great mood when I went in there and she completely ruined it. Like dont work customer service if you cant handle confused customers who have never been in your establishment. Thanks
Feb 17th, 2024

The staff at this sandwich shop is rude and unprofessional. They have no restrooms and not enough seating downstairs. Theres plenty of empty seating upstairs but they have it chained off. Worst part was they didnt even make my sandwich as ordered.
Feb 4th, 2024