Public Storage

Rented a unit with Shirley quick and easy
Apr 8th, 2024

Shirley was a great help!
Apr 8th, 2024

I DO NOT recommend public storage, their management is trash!!! The woman never at the office and when you call they never answer, elevators are always broken, carts are never available. Whats the point of having an office when no one is there to help you. Also, someone told me their doors are broken and anybody can go through plus they found homeless people living at this location.
Apr 4th, 2024

Start up process was easy but the second time I tried to drop off things I was unable to get access to the cart to load and unload because the office is closed during normal working hours. I called the phone number for assistance and they informed me the office worker may be at lunch but had no idea when they would return. Ive sat here for 35 minutes waiting to use a cart. Whats the point of office hours if you cant access the office and lunch hours arent posted? Very frustrating waste of time for my day.
Apr 1st, 2024

Both elevators broken & have not been reported to corporate. I do not have access to my unit !!! Just got off the phone with customer service and there have been no reports of broken elevators made from this location. One has been broken for a year and now this week I arrived to 2 broken elevators. They have 2 total so no access to any floor! Is there even a manager on site trying to resolve this issue? I have to move out. Will public storage make me pay a months rent when I have no access to my 3rd floor unit ?
Mar 16th, 2024