Chipotle Mexican Grill

Extra lettuce on the left, regular on the right.... what a joke. If you live in Fort Worth, make the extra 8 minute drive to the BRYANT IRVIN location. I pick up food for lunch or dinner maybe once a week and this is exactly why... food bad, service even worse
May 21st, 2022

First time leaving a Chipotle google review. I am hoping management is taking care of things after reading some reviews, because my experience was great. Staff was friendly and polite, I was greeted by a nice girl and the cashier was even nicer, portions were good, restaurant was clean, food looked fresh and tasted really good. First time in any chipotle locations Ive been that I get my steak well cooked without the raw flavor. Keep up the good work! I was very satisfied. Thank you!
May 7th, 2022

Good quick service. Chicken was very chewy. Store was a mess. No clean tables and the drink bar was trashed. The cashier seemed more worried about Togo and online orders than customers in the store. The line staff was nice and helpful
Apr 22nd, 2022

My burrito was huge!! Very delicious and fresh. Prob the best burrito Ive had from chipotle since they first got popular.
Apr 21st, 2022

I got into this store the first time. No customers were in line except for three teenagers dining inside at the table. I waited for about 5mins in the ordering area up front. No body greeted and a skinny short hispanic lady wearing no glasses who is up front preparing a burrito and wrap didnt say any welcoming word. I waited up in front for 5minutes. There is a guy who was a cashier wiping up the food counter beside the lady, making the counter look neat and clean but never entertained or even ask what im going to order so i stood there,waited more. When the hispanic short skinny lady was almost done preparing the burrito, another staff from the kitchen looked at the amount of food of every kind and went back to to the kitchen. Later when the girl was done wrapping the burrito she just loooked at me and as if she is mute . I ordered a chicken bowl and there were still plenty of food on display . After those waiting and observation of what the staff were doing, finally the short skinny lady accomodated me. She stared with no apologies she just looked at me waiting for what i might have to order. With that impression alone and for all the staff present there and behind her in the kitchen , it seemed so wrong and very odd to me that i came to this lifeless place. I gave her my order which was the chicken bowl and she shorted me for almost each part especially the chicken, except for the rice. When she added the chicken, she filled the spoon about a quarter and that was all she gave me. I was hoping she add more and she gave a look without anything that came out from her mouth ,I looked at her with a crinkled brow including the cashier who was a young guy. I didnt say any word, because their actions spoke so loud that all of it was short. Short of customer service and shortened all the food. But each food containers on display were 70-80% full. I didnt say any word the cashier only spoke with how much i will pay and thats about it. I was totally upset with the experience and the fact that i paid for what is due, i feel they dont value what they do and they dont make one customer feel valued. Just because i was the only one ordering at that, theyre like mute and vigorless. My entire dish lacked a lot of every part. The employees are terrible. They need more customer service seminar especially that lady who scooped and prepared the food with no enthusiasm, who short filled the laddle to every part. She seem to be not happy in her work, and yes she and the rest of the crew that day make customers unsatisfied. In short this is a terrible store branch. Its a lifeless dead place. This was today 8pm on a Saturday
May 10th, 2022