Fix A Cell
-
1616 State Hwy 161
Grand Prairie, TX 75050 - 469-616-0516
Hours
Chamber Rating
-
Ricky *RickyBobby* Bobby
He did a Great job. It worked Amazingly. Like NoBS. But the only Issue with the IPhone 11 , was A Notification Kept popping up, Saying it wasnt an Authentic Apple Screen Replacement. Which was Perfectly okay with me. Works Great Tho. So it doesnt bother Me!!
Feb 23rd, 2024 -
Devi Ram
I am here to fix phone. Recommend this place. They are super tech
Jan 19th, 2024 -
Jim Nixon
Appears to be closed permanently or recently vandalized. Submitted picture. Gave 5 to keep the average up.
Jan 4th, 2024 -
leonard ngeno
Appointment only just to repair a phone and not indicated anywhere,not good
Oct 4th, 2023 -
Anastasia Kierst
All but stole my phone! I dropped off my bricked Samsung S4 Zoom with Gautam for a a data recovery on 9/24/2021 (see receipt). I just wanted to restore the photos from a once in a lifetime experience. Over the next six months I texted periodically to see if any progress had been made. Sometimes months went by when he didn't even reply. Finally it came out that he had sent my phone to a third party, which made me really nervous because it has my personal data. At this point he also informed me that it would be at least $350. I asked him to reconsider the fee since I'd been waiting six months at that point, often going months at a time without hearing back from him. I warned him that I was moving out of state in June. A week or so later he said his partner had recovered 70% of the data, that they were working on the last 30% and that he had quoted me $450 (he had not). I told him again that I was unhappy with the price, that considering the timeline and lack of communication (poor customer service) I expected compromise on the fee. The last I heard from Gautam (Fix a Cell) was July 13th with a promise to get back to me in a week. Four months later and I've heard nothing. A year has come and passed since I dropped my phone off. If they can't finish the job, they need to return my phone. I will revise this review if I get back either my phone or my data. Shame on me for not insisting on a timeline and quote up front in writing, but also shame on him for not providing that information and managing my expectations to begin with.
Mar 19th, 2023
Contact Info
- 469-616-0516
Questions & Answers
Q What is the phone number for Fix A Cell?
A The phone number for Fix A Cell is: 469-616-0516.
Q Where is Fix A Cell located?
A Fix A Cell is located at 1616 State Hwy 161, Grand Prairie, TX 75050
Q What days are Fix A Cell open?
A Fix A Cell is open:
Monday: 11:00 AM - 6:30 PM
Tuesday: 11:00 AM - 6:30 PM
Wednesday: 11:00 AM - 6:30 PM
Thursday: 11:00 AM - 6:30 PM
Friday: 11:00 AM - 6:30 PM
Saturday: 11:00 AM - 6:30 PM
Sunday: Closed
Q How is Fix A Cell rated?
A Fix A Cell has a 4.8 Star Rating from 138 reviewers.
Hours
Ratings and Reviews
Fix A Cell
Overall Rating
Overall Rating
( 138 Reviews )Ricky *RickyBobby* Bobby on Google
He did a Great job. It worked Amazingly. Like NoBS. But the only Issue with the IPhone 11 , was A Notification Kept popping up, Saying it wasnt an Authentic Apple Screen Replacement. Which was Perfectly okay with me. Works Great Tho. So it doesnt bother Me!!
Devi Ram on Google
I am here to fix phone. Recommend this place. They are super tech
Jim Nixon on Google
Appears to be closed permanently or recently vandalized. Submitted picture. Gave 5 to keep the average up.
leonard ngeno on Google
Appointment only just to repair a phone and not indicated anywhere,not good
Anastasia Kierst on Google
All but stole my phone!
I dropped off my bricked Samsung S4 Zoom with Gautam for a a data recovery on 9/24/2021 (see receipt). I just wanted to restore the photos from a once in a lifetime experience. Over the next six months I texted periodically to see if any progress had been made. Sometimes months went by when he didn't even reply. Finally it came out that he had sent my phone to a third party, which made me really nervous because it has my personal data. At this point he also informed me that it would be at least $350. I asked him to reconsider the fee since I'd been waiting six months at that point, often going months at a time without hearing back from him. I warned him that I was moving out of state in June. A week or so later he said his partner had recovered 70% of the data, that they were working on the last 30% and that he had quoted me $450 (he had not). I told him again that I was unhappy with the price, that considering the timeline and lack of communication (poor customer service) I expected compromise on the fee.
The last I heard from Gautam (Fix a Cell) was July 13th with a promise to get back to me in a week. Four months later and I've heard nothing. A year has come and passed since I dropped my phone off. If they can't finish the job, they need to return my phone. I will revise this review if I get back either my phone or my data.
Shame on me for not insisting on a timeline and quote up front in writing, but also shame on him for not providing that information and managing my expectations to begin with.
Overall Rating
Overall Rating
( 138 Reviews )Write a Review
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