Moving forward group inc

We have used professional moving companies on 15 different occasions to move our personal belongs both domestically and internationally and never encountered issues like we did with the Moving Forward Group. Based on our past experiences, this company is not and should not be classified as a professional moving company. 1) We provided a very detailed inventory (exact dimensions and number of boxes) to be transported 2) Moving Day, they did a good job of wrapping and packing our items, but halfway through they informed us that they had underestimated the load and had to re-quote. They refused to continue to pack our items until we agreed to the additional amount. 3) Contacted Tito (Owner) directly, he stated that they only provided a quote and that we had more items than they had quoted, which is still perplexing since we provided a very detailed inventory along with detailed photos of the items to be moved. 4) Tito stated that we would need to pay or find another way to move the remaining items; since we were under a sensitive timeline, we had no choice but to agree to the new price. 5) We were told that our personnel belongings would be driven directly to our new address and that they expected to unloaded within 72 hrs. 6) We called 48 hrs later to get an updated time of delivery, this is when we were told that the truck in which our belongs were packed had to be taken out of service as it had to undergo an oil change, which was very suspicious. 7) Tito stated that they had to unload and repacked our items into a different truck and that the delivery would be delayed by one week. 8) Driver hired two day labors, with absolutely no moving experience and their inability to lift heavy items resulted in personal items being dropped and damaged. 9) Driver stated that he was only hired to drive the truck and was not aware of how the items were packed as he never inspected the contents of the truck prior to leaving Grand Prairie,TX. 10) Due to poor packing and lack of properly securing our belongings a number of the items had shifted during the 1500 mile trip, resulting in numerous items being damaged and falling boxes crushing two mattresses and our sectional sofa. Please be aware, I cannot in good faith recommend using this unprofessional moving company.
Mar 26th, 2024

Do not work with them. Seriously, you will need to replace your items anyway, so why pay this company just to have them damage your furniture and dishes? Look at my pictures if you dont believe me. Like other people here, this company showed up and demanded more money on the day of. I had no choice but to agree. They damaged every piece of furniture and many other items.
Mar 7th, 2024

We are very happy with how this company handled the pickup of our items to move out of state. They were careful to pack everything in the truck to ensure it arrives safely and were willing to work with us to ensure we stayed within our quoted price.
Jan 28th, 2024

I had a horrible experience with moving forward group. They harrassed me and my girlfriend, they showed up a day late, they delivered a day late, and they caused over $2000 in damages. They never even paid me back for the damages despite having agreed to pay $300. They are a horrible company.
Jan 27th, 2024

Excellent communication, terrific crew. Wow can they pack and truck and get it done. Thanks Geo and crew!
Jan 25th, 2024