Crowne Plaza Suites Houston - Near Sugar Land, an IHG Hotel

We came here for our mini honeymoon in October 2019 and it was a pleasant stay. I’m a newer IHG member, so it was nice of them to have our name on a board of arrivals, thank us when we walked in and offer bottles of water. We’ve been back a few times because of the friendliness of the people who work there. Breakfast was delicious! 😋 Only real downside is that the blanket on the bed isn’t really a comforter, it’s just a blanket. I get cold easily so this was kinda a weird change from my usual hotel stay. We asked for an extra blanket at night but since there was limited staff to run it up to us we had to go downstairs to get it, but it wasn’t that bad.
Apr 27th, 2021

This used to be an embassy suites. My coworker friends and I used to rent a suite and throw parties back in 2002-2003. It was becoming dated even back then but still maintaining it status. I drove by the other day and it looked like it wasn't even open. There's no one staying here. Anyways, it was a cool hotel back in the day and SW Houston hasn't gotten any better but it's too bad to see what was a nice hotel throughout the 1980's, 1990's, and even early 2000's fall off now.
Mar 9th, 2021

We needed a place to stay due to a family member being in the hospital found this hotel online for a very affordable rate for the area. Booked it and was very pleased. Room was very spacious and my son loved it. Thanks crown plaza for making a otherwise miserable time a little more comfortable.
Mar 2nd, 2021

If checking in to this antiquated property is any indication of what my stay is going to be like... To the POS employee at the front desk I already paid for my 2 night stay since you are the one unable to process my card for incidentals you're a real piece of work for not offering me any option but to sit in the lobby and twiddle my thumbs while you fall asleep watching football on the TV instead of doing your job. Updates will come... Update: I didn't stay at this property because after 4 hours of watching the employee take naps I became fed up i only hope I get a refund
Oct 18th, 2020

Very low class everything’s looks old inside. Elevator was not working plus room condition in room was bad dirty windows etc. not going again there
Oct 18th, 2020