Papa Johns Pizza

Never will I order from Papa Johns again. The customer service was terrible. I order $70.00 worth of pizza and never received my order. They contracted Doordash to deliver my food. When my order was never delivered they informed me they could do nothing about it. So between the store and the delivery service I am out 70 dollars and no dinner for my children.. and also no resolution for the issue. And the worst part about it is that even the manger was rude and was not helpful in this matter. All they had to do is reduce the order have it delivered and resolve the issue with DoorDash. Please do not support this store
Apr 6th, 2024

Do not place an order through the papa Johns app. They are just using DoorDash and if there is any issue at all they are incapable of helping with your delivery. Was understanding about this, and instead of dealing with it the manager is just making g me hold endlessly when I call instead of picking up. Literally every three min just keep getting put on hold. At the least use a dif papa Johns location these guys clearly suck. also no pizza ever got delivered to me. Still attempting to speak to someone about DoorDash refunding my money for the order I put in on the papa Johns app. Update: finally spoke to worker after holding 30 min. She tells me I need to call door dash when DoorDash is saying its their fault and I need to call them. Supposedly the owner was listening and says I said something out of the way. Which they could not tell me what I said and ended on they didnt want to be arguing with customers. Please stay away.
Apr 6th, 2024

Mar 6th, 2024

I ordered today and it was horrible. One I called place my order and the guy said it will take 35 to 45 minutes. I said ok. I waited about an hour and I called to check to see if my order was on the way. The "MANAGER" said that she does not see any orders for me and I said well I placed an order. She tell me ' I must have placed it with someone else'. Then as I am hang up I get a call from a unknown number and it is the delivery lady. She have GPS but she is in the wrong place and I let her know that she is in the wrong place. I told her I am 2401 not 2400 but I place the order for 2401 and she said she was 10 minutes away.......................... She never made it. This is not cool because so I have to wait until I get off. I made this order at work but they are just straight down the street I don't understand. The manager was rude and I did not have time to argue with the lady so I just hung up. I like Papa John's and this is not a good look.
Mar 1st, 2024

Feb 15th, 2024