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      NeuMed Modern Urgent Care + IV Therapy, Montrose

      ( 43 Reviews )

      NeuMed Modern Urgent Care + IV Therapy, Montrose
      • 1103 Bomar St Suite 100
        Houston, TX 77006
      •   832-346-4146
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      Hours

      Friday:
      8:00 AM - 8:00 PM
      Saturday:
      8:00 AM - 8:00 PM
      Sunday:
      8:00 AM - 8:00 PM
      Monday:
      8:00 AM - 8:00 PM
      Tuesday:
      8:00 AM - 8:00 PM
      Wednesday:
      8:00 AM - 8:00 PM
      Thursday:
      8:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.7 - (43 reviews)
      39
      1
      0
      0
      3
      Read Our 43 Reviews

      Chamber Rating

      4.7 - (43 reviews)
      39
      1
      0
      0
      3
      › ‹
      • Coty Hoover

        Checked their website and saw they take my insurance. When I showed up to appointment was told they dont actually take my insurance and they had a similar issue with other people. They then offered me to pay out of pocket. Very suspicious. Because they responded with the below: I was told this has been a problem with multiple customers of yours. Ive never before had this problem. Not sure what a plan being different even means. The fact a health care facility finds insurance vague and confusing is worrying
        Apr 7th, 2024

      • Chelsray

        I showed up for a scheduled appointment, that had been confirmed. There was no one there, I called and knocked. There was no response and I had to go find an appointment at a different clinic. Now the owner replied saying Im incorrect or lying, I can happily provide the proof here. I went to a different clinic and will now definitely wont be using neumed in the future. Feel free to review the security footage and see not a single person was inside the clinic at 8am.
        Apr 3rd, 2024

      • La Toya Williams


        Mar 20th, 2024

      • Olubukola Ladejobi-Sonaike

        I have visited other neumed locations before without any issues. This one was the exception. After visiting and paying for my services, I got an email today requesting for additional money. Mind you, the additional fees were not discussed with me in person. When I called to explain the situation, I was given an excuse about their billing department. Never had I experienced this before with any other location. There was no acknowledgement of billing me additional fees for services I had already paid for. Do yourself a favor, ask questions. In my case, I am not going to visit any other Neumed ever again. I don't need to patronize a business that has no integrity. Update 3/10/24 I received another bill asking me to pay what I do not owe. Do yourself a favor, stay far away from this establishment. They are nothing but a shakedown shop. And by the way, the business never called All I received was one email full of lies.
        Mar 11th, 2024

      • Maya Zatezalo

        One of the nicest doctors I've ever encountered ! Very nice practice.
        Mar 7th, 2024

      Read Our 43 Reviews

      About
      NeuMed Modern Urgent Care + IV Therapy, Montrose

      NeuMed Modern Urgent Care + IV Therapy, Montrose is located at 1103 Bomar St Suite 100 in Houston, Texas 77006. NeuMed Modern Urgent Care + IV Therapy, Montrose can be contacted via phone at 832-346-4146 for pricing, hours and directions.

      Contact Info

      •   832-346-4146

      Questions & Answers

      Q What is the phone number for NeuMed Modern Urgent Care + IV Therapy, Montrose?

      A The phone number for NeuMed Modern Urgent Care + IV Therapy, Montrose is: 832-346-4146.

      Q Where is NeuMed Modern Urgent Care + IV Therapy, Montrose located?

      A NeuMed Modern Urgent Care + IV Therapy, Montrose is located at 1103 Bomar St Suite 100, Houston, TX 77006

      Q What is the internet address for NeuMed Modern Urgent Care + IV Therapy, Montrose?

      A The website (URL) for NeuMed Modern Urgent Care + IV Therapy, Montrose is: https://neumed.com/locations/montrose/

      Q What days are NeuMed Modern Urgent Care + IV Therapy, Montrose open?

      A NeuMed Modern Urgent Care + IV Therapy, Montrose is open:
      Friday: 8:00 AM - 8:00 PM
      Saturday: 8:00 AM - 8:00 PM
      Sunday: 8:00 AM - 8:00 PM
      Monday: 8:00 AM - 8:00 PM
      Tuesday: 8:00 AM - 8:00 PM
      Wednesday: 8:00 AM - 8:00 PM
      Thursday: 8:00 AM - 8:00 PM

      Q How is NeuMed Modern Urgent Care + IV Therapy, Montrose rated?

      A NeuMed Modern Urgent Care + IV Therapy, Montrose has a 4.7 Star Rating from 43 reviewers.

      Hours

      Friday:
      8:00 AM - 8:00 PM
      Saturday:
      8:00 AM - 8:00 PM
      Sunday:
      8:00 AM - 8:00 PM
      Monday:
      8:00 AM - 8:00 PM
      Tuesday:
      8:00 AM - 8:00 PM
      Wednesday:
      8:00 AM - 8:00 PM
      Thursday:
      8:00 AM - 8:00 PM

      Ratings and Reviews
      NeuMed Modern Urgent Care + IV Therapy, Montrose

      Overall Rating

      Overall Rating
      ( 43 Reviews )
      39
      1
      0
      0
      3
      Write a Review

      Coty Hoover on Google

      image Checked their website and saw they take my insurance. When I showed up to appointment was told they dont actually take my insurance and they had a similar issue with other people. They then offered me to pay out of pocket. Very suspicious.
      Because they responded with the below: I was told this has been a problem with multiple customers of yours. Ive never before had this problem. Not sure what a plan being different even means. The fact a health care facility finds insurance vague and confusing is worrying

      Business Response on Google Apr 7th, 2024
      Hi Coty, even though we are in-network and contracted with all of the insurance companies you see on our website, you may have a specific plan which is “different” and excluded from our contract. We strive to be transparent and upfront with all patients with regards to cost. Please consider leaving your insurance company a one star review for being vague and confusing.

      Chelsray on Google

      image I showed up for a scheduled appointment, that had been confirmed. There was no one there, I called and knocked. There was no response and I had to go find an appointment at a different clinic. Now the owner replied saying Im incorrect or lying, I can happily provide the proof here. I went to a different clinic and will now definitely wont be using neumed in the future. Feel free to review the security footage and see not a single person was inside the clinic at 8am.

      Business Response on Google Apr 7th, 2024
      Firstly, we sincerely apologize for the inconvenience and frustration you experienced due to our delay on the morning of your appointment. It is our standard practice to be ready and available for all scheduled appointments, and we regret that we fell short of these expectations in your case.We appreciate your suggestion to review our security footage. We have done so and indeed found that our staff member was delayed by a few minutes on the morning in question. We understand that even a short wait can be disruptive, especially when it’s not communicated, and we’re genuinely sorry for this oversight.While it’s disheartening to hear you’ve decided not to use our services in the future, we respect your decision. We are committed to learning from this incident and improving our procedures to ensure punctuality and clear communication with our clients.If you’re open to it, we’d like to offer you a complimentary service or consultation as a gesture of goodwill and a chance to make amends. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with the high standard of service that we strive for.Thank you for bringing this matter to our attention.

      La Toya Williams on Google

      image

      Business Response on Google Mar 31st, 2024
      Thank you La Toya!

      Olubukola Ladejobi-Sonaike on Google

      image I have visited other neumed locations before without any issues. This one was the exception. After visiting and paying for my services, I got an email today requesting for additional money. Mind you, the additional fees were not discussed with me in person.
      When I called to explain the situation, I was given an excuse about their billing department. Never had I experienced this before with any other location.
      There was no acknowledgement of billing me additional fees for services I had already paid for.
      Do yourself a favor, ask questions. In my case, I am not going to visit any other Neumed ever again. I don't need to patronize a business that has no integrity.
      Update 3/10/24
      I received another bill asking me to pay what I do not owe. Do yourself a favor, stay far away from this establishment. They are nothing but a shakedown shop.
      And by the way, the business never called All I received was one email full of lies.

      Business Response on Google Mar 16th, 2024
      Update 3/15/24Dear Olubukola, Thank you for your feedback. We want to clarify a few points regarding your experience. After your initial review, we immediately took action. You were contacted three times on the same day, and our co-founder personally reached out to you via email to apologize for the clerical error that led to the billing confusion. We understand that any mistake on our part can cause inconvenience, which is why your account was promptly credited, along with an offer for a complimentary IV Infusion as a gesture of our commitment to customer satisfaction. You were sent the zero balance status of your account prior to your recent updated review.We regret to hear that our attempts to resolve the issue did not meet your expectations. Our intention was never to cause any distress; rather, we aimed to rectify the mistake as soon as we became aware of it. The bill in question was indeed for a small amount, and we assure you it was never charged to your card. We value honesty and integrity in our dealings and would never intentionally engage in a "shakedown" or deceptive practices.We are sorry to lose you as a client, but we respect your decision. Our focus remains on providing high-quality care and service to all our clients, and we continually strive to improve based on feedback like yours.Thank you again for your input, and we sincerely wish you all the best.Thank you for sharing your experience. This truly was a human mistake within our billing software. We called you a few times to explain and sent you an email attempting to make this right with you. Please feel free to contact us at your convenience and we'll happily explain the issue. It has already been corrected on our end.

      Maya Zatezalo on Google

      image One of the nicest doctors I've ever encountered ! Very nice practice.

      Business Response on Google Mar 19th, 2024
      Thank you Maya, we appreciate the kind words!
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      Overall Rating

      Overall Rating
      ( 43 Reviews )
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