Spotlight Entertainment, llc
-
720 Rusk St
Houston, TX 77002 - 832-429-5826
Hours
Chamber Rating
-
Melanie Uherek
Miguel with Spotlight Entertainment was our wedding DJ and he was amazing!! The dance floor was packed the entire night! Spotlight is easy to work with and Miguel met with us in advance to make sure he understood what type of music we wanted for the ceremony, cocktail hour, and reception. He truly listened to us and had great suggestions too. Our guests also complimented us on how great he was. Our family and friends are from all ages and backgrounds and he was able to put together music that pleased everyone. I am so happy we chose Spotlight and Miguel! They're awesome!!
May 6th, 2020 -
Sharmeen Aly
Booking Spotlight Entertainment was the worst decision of our otherwise wonderful wedding day. My husband and I booked Spotlight Entertainment to do video at our wedding on Feb. 16, 2019. We purchased the 8 hours of videography coverage with a highlight video package. -We received the first version of our highlight video on 7-2-19. In the very first shot, they had our wedding date wrong. -My husband had planned a surprise for me during the wedding that he instructed Justin, our videographer, multiple times to make sure to capture my reaction to. That footage was nowhere in the first highlight video edit and we had to ask for it to be included, despite making it clear from the beginning this was a huge part of our night. -At the beginning of the wedding, our emcees had about 3 minutes of speaking and then they introduced the entrance of our families. There is zero footage of our emcees speaking or my family members entering. Justin managed to capture my husbands family entering but nothing from our emcees intro or my parents and brother entering. When we repeatedly asked that my parents entrance be included in the highlight video (because they had included my husbands family), Spotlight failed to tell us that they had never captured that footage. We paid for eight hours of video and they failed to film the start of the wedding. -During the cake cutting ceremony, we asked our parents to come up and feed us cake. Spotlight has no footage of my parents coming up and feeding us cake. Again, they captured my husbands family but not mine. We asked for this footage multiple times and no one told us they didnt film it. -Again, we repeatedly asked for months during 3 different edits of the highlight video that these things be included because they were our favorite parts of our wedding day. Spotlight Entertainment never admitted that they didnt capture that footage. We finally got tired of asking and told them to just send us the raw 8 hours of footage thinking we would hire someone else to edit the highlight video. -On October 2, Spotlight finally mailed us the raw footage of our wedding on a USB. 27 minutes in, the file was corrupted. We called their office multiple times and no one picked up. -2 days later, April emailed and said Spotlight would pick up the cost of a hard drive, put all the footage on that, and mail it over. Considering they sent us a corrupted file to start with, we didnt feel all that grateful that they would pick up the cost of a hard drive. -It wasnt until we received the raw footage and went through every single file that we realized Spotlight never filmed the things we kept asking them to include. They could have disclosed in July that they never filmed my family, but instead we had to go through months of asking them to include footage they failed to capture. -We provided our videographer with the same minute by minute schedule that we gave to our photographers. The photographers were able to follow the schedule without a problem and captured everything. We have emailed Spotlight asking for a partial refund because major things that are extremely important to us (like my family!) were never captured. Spotlight hasnt had the decency to even respond with an apology. Working with this company has been a terrible experience and I absolutely would not recommend it to anyone seeking videography services.
Oct 10th, 2019
Contact Info
- 832-429-5826
Questions & Answers
Q What is the phone number for Spotlight Entertainment, llc?
A The phone number for Spotlight Entertainment, llc is: 832-429-5826.
Q Where is Spotlight Entertainment, llc located?
A Spotlight Entertainment, llc is located at 720 Rusk St, Houston, TX 77002
Q What days are Spotlight Entertainment, llc open?
A Spotlight Entertainment, llc is open:
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Q How is Spotlight Entertainment, llc rated?
A Spotlight Entertainment, llc has a 3.0 Star Rating from 2 reviewers.
Hours
Related Categories
Ratings and Reviews
Spotlight Entertainment, llc
Overall Rating
Overall Rating
( 2 Reviews )Melanie Uherek on Google
Miguel with Spotlight Entertainment was our wedding DJ and he was amazing!! The dance floor was packed the entire night! Spotlight is easy to work with and Miguel met with us in advance to make sure he understood what type of music we wanted for the ceremony, cocktail hour, and reception. He truly listened to us and had great suggestions too. Our guests also complimented us on how great he was. Our family and friends are from all ages and backgrounds and he was able to put together music that pleased everyone. I am so happy we chose Spotlight and Miguel! They're awesome!!
Sharmeen Aly on Google
Booking Spotlight Entertainment was the worst decision of our otherwise wonderful wedding day. My husband and I booked Spotlight Entertainment to do video at our wedding on Feb. 16, 2019. We purchased the 8 hours of videography coverage with a highlight video package.
-We received the first version of our highlight video on 7-2-19. In the very first shot, they had our wedding date wrong.
-My husband had planned a surprise for me during the wedding that he instructed Justin, our videographer, multiple times to make sure to capture my reaction to. That footage was nowhere in the first highlight video edit and we had to ask for it to be included, despite making it clear from the beginning this was a huge part of our night.
-At the beginning of the wedding, our emcees had about 3 minutes of speaking and then they introduced the entrance of our families. There is zero footage of our emcees speaking or my family members entering. Justin managed to capture my husbands family entering but nothing from our emcees intro or my parents and brother entering. When we repeatedly asked that my parents entrance be included in the highlight video (because they had included my husbands family), Spotlight failed to tell us that they had never captured that footage. We paid for eight hours of video and they failed to film the start of the wedding.
-During the cake cutting ceremony, we asked our parents to come up and feed us cake. Spotlight has no footage of my parents coming up and feeding us cake. Again, they captured my husbands family but not mine. We asked for this footage multiple times and no one told us they didnt film it.
-Again, we repeatedly asked for months during 3 different edits of the highlight video that these things be included because they were our favorite parts of our wedding day. Spotlight Entertainment never admitted that they didnt capture that footage. We finally got tired of asking and told them to just send us the raw 8 hours of footage thinking we would hire someone else to edit the highlight video.
-On October 2, Spotlight finally mailed us the raw footage of our wedding on a USB. 27 minutes in, the file was corrupted. We called their office multiple times and no one picked up.
-2 days later, April emailed and said Spotlight would pick up the cost of a hard drive, put all the footage on that, and mail it over. Considering they sent us a corrupted file to start with, we didnt feel all that grateful that they would pick up the cost of a hard drive.
-It wasnt until we received the raw footage and went through every single file that we realized Spotlight never filmed the things we kept asking them to include. They could have disclosed in July that they never filmed my family, but instead we had to go through months of asking them to include footage they failed to capture.
-We provided our videographer with the same minute by minute schedule that we gave to our photographers. The photographers were able to follow the schedule without a problem and captured everything.
We have emailed Spotlight asking for a partial refund because major things that are extremely important to us (like my family!) were never captured. Spotlight hasnt had the decency to even respond with an apology. Working with this company has been a terrible experience and I absolutely would not recommend it to anyone seeking videography services.
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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