Rob's Hardware

Just a bit unprofessional. They charged me for 5 gallons to fill a partially full propane tank that holds max 4.6 gallons 17 dollars and change seems like way to much for 2 gallons on propane go across fm 1960 and get your propane from uhaul that's where I'm going next time.
Mar 29th, 2024

Mar 13th, 2024

Mar 6th, 2024

Very sad that the only reason we shopped here is because of my brother who introduced me to this store because he worked there. I will no longer be shopping here because today when my boyfriend went in the store three employees were sitting there gossiping with no customer service and talking badly about my brother name dropping and everything obviously they didnt know that was my brother but Im very disappointed in those three employees talking badly and gossiping in-front of customers. Imagine talking poorly of past employees that havent worked there in over a year while yall are all sitting on your behinds not doing any work at all. That is just sad. Do better robs hardware.
Dec 26th, 2023

Well I was shopping there when it was Dans and I only met him once and I really didnt care for him but he seem to have a good staff and they were very helpful. Just like a little individual shop should be. Then Robs took over and I met Rob several times and like the guy. Liked his older experienced helpful customer service driven staff so I was pleased with the change. Overtime it became less and less older helpful customer driven people replaced by what looked like a bunch of misfits who refuse to move from around the counter. Dont know where the other older guys went, I guess they were priced out of a job for cheaper labor. I walked in and asked for something and no one even moved, but they were kind enough to point and go its right there on the wall. Rob you think you can at least spend money to buy them matching T-shirts and pay them a dollar extra and they might move from around that counter. Parking lot was full so lets say theres 8 or 10 customers inside the store so how is there at the same time four or five employees hanging around the counter not moving. I saw in one of the comments about Rory, he was one of the good ones but I havent seen him in quite some time. So disappointment to see what it has become. Rob I understand your family has other stores so Im sure youre not too concerned about what you might be losing. The only advantage is you get to park up front and if you know exactly what you want and where it is go ahead and stop. I saw another review about the prices and agree that they are a little more expensive but it used to be about more than just the product. Very disappointing!
Mar 24th, 2024