Flooring Direct
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19540 Clay Rd
Katy, TX 77449
Chamber Rating
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Jose Rodriguez
Quick and easy people to work with. I highly recommend them to anyone looking for great quality and good prices
Feb 27th, 2019 -
Asti Scott
Unprofessional. We are supposed to get carpet put in on Thursday, September 27th. We had to prepay them and here it is Saturday, September 29th and still no carpet. They've rescheduled twice due to weather however they call an hr prior to the supposed arrival time to say they can't come. If their work is contingent on weather one would think they'd check the weather prior to scheduling so that the customer isn't being inconvenienced repeatedly.
Oct 7th, 2018 -
Misael Aguirre
Just had my kitchen done by Flooring Direct. The floors were installed perfectly, the tile looks really great. The whole process was easy and they got everything finish within the same week. Highly recommend them to anyone needing new floors put in.
Feb 26th, 2018 -
Huber Hernandez
Great experience. Make you feel very welcomed and very helpful. I would recommend them to anybody looking to upgrade their flooring.
Feb 18th, 2018 -
Sheila Tolson
got my wooden floors installed in April 2018 . I called by May because some work was not correctly done. The contractor send one of his crew who i would easily say is below 21 years of age! Can't communicate in English. I called Monica who happens to coordinate repairs and since July 2018 no one has come. I have areas on the floor that were not seamlessly done and as such wanted them to be corrected. I called on September 25th and spoke to a Mark who said his crew will show up on October 12 th but guess what as usual NO ONE showed up! I have called the number more than 30 times! any time they see my number they put the line BUSY! I paid a lot of money to get my floors installed! RUBEN the sales guy promised that we shall have LIFETIME warranty! But guess what we have LIFETIME OF FRUSTRATION! I am EXTREMELY DISAPPOINTED in this company! They have not kept their word on warranty. I hope this review will make them fulfill their warranty. This will indeed act as my evidence on how far I have gone to get them to come . Potential buyers will see this and think twice before putting such a HUGE investment only to receive run arounds .
Dec 2nd, 2018
Contact Info
Questions & Answers
Q Where is Flooring Direct located?
A Flooring Direct is located at 19540 Clay Rd, Katy, TX 77449
Q How is Flooring Direct rated?
A Flooring Direct has a 3.9 Star Rating from 7 reviewers.
Ratings and Reviews
Flooring Direct
Overall Rating
Overall Rating
( 7 Reviews )Jose Rodriguez on Google
Quick and easy people to work with. I highly recommend them to anyone looking for great quality and good prices
Asti Scott on Google
Unprofessional. We are supposed to get carpet put in on Thursday, September 27th. We had to prepay them and here it is Saturday, September 29th and still no carpet. They've rescheduled twice due to weather however they call an hr prior to the supposed arrival time to say they can't come. If their work is contingent on weather one would think they'd check the weather prior to scheduling so that the customer isn't being inconvenienced repeatedly.
Misael Aguirre on Google
Just had my kitchen done by Flooring Direct. The floors were installed perfectly, the tile looks really great. The whole process was easy and they got everything finish within the same week. Highly recommend them to anyone needing new floors put in.
Huber Hernandez on Google
Great experience. Make you feel very welcomed and very helpful. I would recommend them to anybody looking to upgrade their flooring.
Sheila Tolson on Google
got my wooden floors installed in April 2018 . I called by May because some work was not correctly done. The contractor send one of his crew who i would easily say is below 21 years of age! Can't communicate in English. I called Monica who happens to coordinate repairs and since July 2018 no one has come. I have areas on the floor that were not seamlessly done and as such wanted them to be corrected. I called on September 25th and spoke to a Mark who said his crew will show up on October 12 th but guess what as usual NO ONE showed up!
I have called the number more than 30 times! any time they see my number they put the line BUSY!
I paid a lot of money to get my floors installed! RUBEN the sales guy promised that we shall have LIFETIME warranty! But guess what we have LIFETIME OF FRUSTRATION!
I am EXTREMELY DISAPPOINTED in this company! They have not kept their word on warranty.
I hope this review will make them fulfill their warranty. This will indeed act as my evidence on how far I have gone to get them to come . Potential buyers will see this and think twice before putting such a HUGE investment only to receive run arounds .
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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