Home2 Suites by Hilton Houston/Katy

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

Verified Member
4.2 - (498 reviews)
282
131
40
15
30
Read Our 498 Reviews

Chamber Rating

Verified Member
4.2 - (498 reviews)
282
131
40
15
30
  • Brian Lowers

    Two nights and no hot water. That is happening too often at Hilton.
    Mar 31st, 2024

  • Jean Perry


    Mar 7th, 2024

  • David Gremillion

    I would describe the hotel and our experience in one word. "Adequate" The breakfast was...adequate. The staff was... adequate. The rooms were...adequate. The bathroom water pressure was... adequate. The bedroom window shades were... adequate. Nothing really stands out, but it isn't terrible either. The worst part about it was the noise. Plenty of highway noise. If the wind picks up you can easily hear the chain holding up the flag beating against the metal pole. You can hear conversations in the next room, hear the thumps of people above you walking around, and if someone nearby closes a door too hard, my pillow vibrated. I'll probably look elsewhere next time for a better experience, but if you want an adequate hotel, you found it.
    Mar 5th, 2024

  • Sean Boerner

    This is one of the better Hilton brand hotels adjacent to I-10 with access to the Energy Corridor. The staff was great. My complaint is not about the hotel, but about the security system of what I assume is the adjacent Honda dealership. My wife and I were awakened repeatedly throughout the night by a very loud recording, You are trespassing on private property. Your actions are being recorded on video. Please leave this property immediately or contact us with your password. I am literally half deaf and wear a hearing aide in one ear. I have owned Honda cars in the past and have dealt with this dealership. This security problem doesnt give me warm fuzzies about either Honda or this dealership. I would encourage the owners of the hotel to work with their neighbor to quickly resolve this issue, because this security problem is devaluing the assets and brands of both businesses.
    Feb 25th, 2024

  • Shea Williams

    Rooms are nice. Fifth stay in Home 2 Suites. First few stays were in Baytown. The Katy spot is a great spot.
    Feb 22nd, 2024

Read Our 498 Reviews

About
Home2 Suites by Hilton Houston/Katy

Feel at home the moment you arrive at Home2 Suites by Hilton Houston/Katy and enjoy easy access to fantastic shopping and dining options at Katy Mills Mall, just minutes away. Ideal for corporate and leisure guests, this all-suite hotel in Katy, Texas, is on the SW corner of Westgreen and I-10, just a short distance from many of Katy’s largest corporations, the Houston Energy Corridor, the Memorial Hermann Healthcare System, LaCenterra at Cinco Ranch and Academy Sports & Outdoors.Design your own space in a flexible studio or one-bedroom suite. The unique “Working Wall” – that’s the kitchen, work area and storage – lets you feel right at home. Enjoy modern amenities including complimentary WiFi, a 42-inch flat-screen HDTV with media hub, and an iHome docking station/alarm clock. Prepare meals in the full kitchen, which features a dishwasher, microwave and refrigerator. Don’t leave your dog or cat at home while you vacation - Home2 is your pet's home too. Stock up on groceries or pick up anything you might have forgotten at the Home2 MKT.Enjoy fantastic amenities at this extended-stay hotel in Katy, TX. Cook dinner on the outdoor BBQ grill or simply unwind with a drink by the fire pit. Relax in the indoor saline swimming pool. Save time and multitask at Spin2Cycle, where you can do your laundry while you exercise. Business travelers can take advantage of our two modern meeting rooms, with enough space for up to 50 guests.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Home2 Suites by Hilton Houston/Katy?

A The phone number for Home2 Suites by Hilton Houston/Katy is: (281) 398-3500.


Q Where is Home2 Suites by Hilton Houston/Katy located?

A Home2 Suites by Hilton Houston/Katy is located at 20985 Katy Freeway, Katy, Texas 77450


Q What is the internet address for Home2 Suites by Hilton Houston/Katy?

A The website (URL) for Home2 Suites by Hilton Houston/Katy is: https://www.hilton.com/en/hotels/houhkht-home2-suites-houston-katy/?SEO_id=YEXTN-AMER-HT-HOUHKHT&y_source=1_MjA4MzAyMi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Home2 Suites by Hilton Houston/Katy?

A Home2 Suites by Hilton Houston/Katy employs approximately 20+ people.


Q What days are Home2 Suites by Hilton Houston/Katy open?

A Home2 Suites by Hilton Houston/Katy is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Home2 Suites by Hilton Houston/Katy rated?

A Home2 Suites by Hilton Houston/Katy has a 4.2 Star Rating from 498 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Home2 Suites by Hilton Houston/Katy

Overall Rating

Overall Rating
( 498 Reviews )
282
131
40
15
30
Write a Review

Brian Lowers on Google

image Two nights and no hot water. That is happening too often at Hilton.

Business Response on Google Mar 29th, 2024
Dear Brian, We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback is deeply concerning, and we are actively addressing the issue with our maintenance team to ensure it is resolved promptly. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short of meeting your expectations on this occasion. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest Regards,Svetlana ChugunovaAssistant General Manager

Jean Perry on Google

image

Business Response on Google Mar 11th, 2024
Dear Jean, Thank you for the wonderful rating for Home2 Suites by Hilton Houston/Katy! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest Regards,Svetlana ChugunovaAssistant General Manager

David Gremillion on Google

image I would describe the hotel and our experience in one word. "Adequate"
The breakfast was...adequate.
The staff was... adequate.
The rooms were...adequate.
The bathroom water pressure was... adequate.
The bedroom window shades were... adequate.
Nothing really stands out, but it isn't terrible either. The worst part about it was the noise. Plenty of highway noise. If the wind picks up you can easily hear the chain holding up the flag beating against the metal pole. You can hear conversations in the next room, hear the thumps of people above you walking around, and if someone nearby closes a door too hard, my pillow vibrated.
I'll probably look elsewhere next time for a better experience, but if you want an adequate hotel, you found it.

Business Response on Google Mar 9th, 2024
Dear David, Thank you for sharing your detailed feedback about your recent stay with us. We're glad that you found many aspects of our hotel met your basic needs, from the breakfast to the room amenities. However, we apologize for any inconvenience caused by noise disturbances during your stay. We understand the importance of a peaceful environment and will take your comments into consideration to make improvements. We appreciate your patronage and hope you'll consider giving us another chance to exceed your expectations in the future.Warmest Regards,Svetlana ChugunovaAssistant General Manager

Sean Boerner on Google

image This is one of the better Hilton brand hotels adjacent to I-10 with access to the Energy Corridor. The staff was great. My complaint is not about the hotel, but about the security system of what I assume is the adjacent Honda dealership.
My wife and I were awakened repeatedly throughout the night by a very loud recording, You are trespassing on private property. Your actions are being recorded on video. Please leave this property immediately or contact us with your password. I am literally half deaf and wear a hearing aide in one ear. I have owned Honda cars in the past and have dealt with this dealership. This security problem doesnt give me warm fuzzies about either Honda or this dealership.
I would encourage the owners of the hotel to work with their neighbor to quickly resolve this issue, because this security problem is devaluing the assets and brands of both businesses.


Shea Williams on Google

image Rooms are nice. Fifth stay in Home 2 Suites. First few stays were in Baytown. The Katy spot is a great spot.

Business Response on Google Mar 3rd, 2024
Dear Shea, We're delighted you enjoyed your stay at Home2 Suites by Hilton Houston/Katy! It's wonderful to know that you found our rooms pleasant and that you've had positive experiences at both our Katy and Baytown locations. Thank you for your continued loyalty, and we look forward to welcoming you back for many more great stays in the future!Warmest Regards,Svetlana ChugunovaAssistant General Manager

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Overall Rating

Overall Rating
( 498 Reviews )
282
131
40
15
30

Write a Review

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