Aloft Hotel McAllen

Allyson Ramos from the front office was the best.
Apr 7th, 2024

Hotel was very nice new & clean with friendly staff! Cool modern vibe with a nice hangout area in the back with corn hole and nice bar area with pool table and they were playing good rock music! Rooms were nice but loft was just half bathroom half bedroom, but nice for my family! Great location! Would stay again!
Apr 2nd, 2024

Great experience the high speed internet wasnt connecting but the location, customer care and the shuttle service makes this a perfect service!!
Mar 19th, 2024

Hotel is brand new. Front desk staff have always been friendly when Ive spoken with them and Allyson Ramos has always helped to ensure I had a shuttle when I needed it to travel to work at the airport. A few morning they had free breakfast burritos out for people to eat. Ive stayed at a few different Aloft hotels and this one is much nicer in terms of design than the others Ive stayed at. The only criticism I could give about this hotel are in the rooms. The shower leaks at the bottom of the door where the door meets the glass panel, the heat doesnt work as of this writing, and the power outlets are a good distance from the couch in the room making it difficult to plug a laptop in if you need to. Otherwise nice hotel with a nice gym and laundry facility in it
Apr 6th, 2024

Positives 1. This is a brand new hotel so, you feel the newness everywhere..very nice. Some minor starting trouble with WiFi etc., I expect to be fully cleared up soon. Did not disrupt me though. 2. People.. everyone I met there was extremely helpful and super friendly. Especially Edward the night manager. I came in on a late night flight and needed a pickup. Was arranged and apologized for not being as quickly he had expected to go. Just perfect. 3. Nice looking bar and lounge space. Now the not so positive 1. Stayed alone in 2 queen room. Only room layout is a problem. There is no space to keep electronics anywhere. Side table does not hold enough space to keep multiple devices let alone 2 peoples multiple devices.. There is a big speaker, lamp taking up valuable table space. Dont need the speaker and lamp can go on the wall. 2. Next.. after you find a way to keep the devices somewhere near the bed, there are no easily accessible power outlets or USB chargers. Sacrilegious these days. I had to unplug the speaker to use that but this is just not acceptable and no excuse for a poor design. 3. Breakfast is also minimalistic, they have a few premade options served by some very friendly staff. I dont need this so not a problem for me.
Mar 31st, 2024