Kemper Insurance - McAllen, TX

Outstanding app..but let's you know about turns when your close by the turn.
Apr 26th, 2024

I am frustrated and disappointed by the lack of transparency and real solutions from you. I have shared my honest experience on your social media posts, seeking help, but my comments are always deleted without explanation. Why is the truth censored? It's time for you to face the reality of your customers' situations and provide real answers. #Transparency #RealSolutions
Feb 12th, 2024

Feb 1st, 2024

These people act like they were concerned when the accident first happens but then you never hear anything from them. The only time they have told us anything about our claim is when I called and asked! Our adjuster Eliana Rodriguez, was supposed to be calling us back to let us know what was going on and 2weeks later, still nothing. We have tried to call her and left messages with multiple was to get a hold of us and she is still NOT returning calls. I had to call the Tx dept of Insurance and file a complaint and their advice to me was hire an attorney when someone is working like this. I called and asked for a different adjuster and was told thats not possible unless I talked to Eliana. They tried connecting and said shes busy. Can she have a call back number???? REALLY???? Ive repeated this number to her and her voicemail more than Ive said it my entire life and she wants it again!?! I hope the attorney gets them on their feet better than we could! I would definitely stay away from this place! If your giving them money, Im sure they work great for you, but if have a claim and they owe..GOOD LUCK!!!!
Oct 3rd, 2023

Aug 7th, 2023