Encore Fine Properties

We felt very lucky to work with karena Herrera as our Real Estate Agent and her team Encore Fine Properties. Karena was very responsive, knowledgeable, and great to deal with. We really appreciated being kept in the loop from start to finish. Really above and beyond. Highly recommend.
Dec 8th, 2022

Ive never see my agent, it like he was only interested in his commission. When you tried to leave him a message, mailbox was full.Im 82 and not in good health . We had a lot of problems with the owner, our agent missing in action. We moved in September 18 and went to closing finally October 21. No sign of agent I wouldnt recommend this agent or company.
Oct 18th, 2022

Oct 8th, 2022

Never responded to my request.
Oct 5th, 2022

(Translated by Google) A real estate agent named Agustn J. Garca works in this company and his coordinator Tess Martinez are lying people who use very dirty strategies, they were pressuring me to give more money for a piece of land that I was going to buy where they told me they were going to put up for sale if I did not give more money when I had already given $1,000 for that land in the month of May, the pressure was so great that I gave the figure that they asked me for $5,000 to guarantee the land, whose land was never taken off the market, In July they asked me for $1,000 more, which I did not give because many things are happening that I do not like. My lender did not lend me the money because of things that changed in the loan process, and I told Mr. Agustn what was happening, very bad attitude Mr. Agustin told me that he had lost my money I told him that since it was not my fault, there he began to tell many lies that he had told me that this could happen which is not true because he was always under pressure asking me for more money for this land, he never helped me or gave me information that I asked for about the land, a lot of disorganization, nor did he even talk to the people at the bank to see how the process was going, he only cared that he gave money to guarantee the purchase, in the end He asked me for a letter from the bank explaining why they would not lend me the money, to return the money, and he told me that he would not return the $6,000, that he would only return $3,000, and he also told me that the only way not to lose the $6,000 is that he give more money to find me another bank to ask for another loan and compare the land, I sent him the letter from the bank that asked me on 2/09/22, my last calls with this Mr. Agustn J. Garca They were very helpful stress the very annoying and rude stopped answering my calls after I sent him the letter, after 3 weeks of not answering my messages or calls I was able to talk to him and he told me that I lost my money that he is not going to give it to me they are scammers they work very well and dirty be very careful with this company Encore Fine Properties and this man AGUSTN J. GARCA who provides the worst service as a Realtor his only interest was that he give money and money to steal it LIARS, THIEVES AND PROVIDE VERY BAD SERVICE In this company works a root agent named Agustn J. Garca and his coordinator Tess Martinez are lying people who use very dirty strategies, they were pushing me to give more money for a land that I was going to buy where they told me that they were going to put it up for sale if I did not give more money when I had already given $1,000 for that land in the month of May, there was so much pressure that I gave the figure I didn't like them, my lender didn 't lend me the money for things that changed in the loan process and I told Mr. Agustn, what was going through, with a very bad attitude, Mr. Agustin told me that he had lost my money I told him that as if it was not my fault, there he began to tell many lies that he had told me that this could happen something that is not true because he was always pressure on me for more money for this land, he never helped me or gave information that asked him from the terrain a lot of disorganization nor did he They didn't lend me the money, to gi see me the money back and he told me that he wouldn't give me back the $6,000. He would only give me $3,000, and he also told me that the only way not to lose the $6,000 is to give me more money than another bank would look for me to ask for another loan and compare the land, I Agustn J. Garca They were very stressed, the very annoying and rude I stopped answering my calls after he sent him the letter, 3 weeks after not answering my messages or calls I was able to talk to him and he told me that I lost my money that he is not going to give it to me. They are scammers work very dirty be very careful with this company Encore Fine Properties and this Mr. A GARCA who provides the worst service as a Realtor his only interest was that he gave money and money to steal from him LIARS, THIEVES AND VERY BAD SERVICE (Original) En esta compaa trabaja un agente de vienes races llamado Agustn J. Garca y su cordinador Tess Martinez son personas mentirosos que usan unas estrategias muy sucias , estuvieron presionndome para que diera ms dinero por un terreno que iba a comprar donde me decan que lo iban a poner en venta si no daba ms dinero cuando ya yo haba dado 1000$ por ese terreno en el mes de mayo fue tanta la presin que di la cifra que me pidieron 5,000$ para garantizar el terreno , cuyo terreno nunca fue quitado del mercado , en julio me pidieron 1000$ ms Que no di porque est pasando muchas cosas que no me gustaban , mi prestamista no me presto el dinero por cosas que cambiaron en el proceso de prstamo y le dije al Sr. Agustn lo que estaba pasando, con muy mala actitud el Sr. Agustin me dijo que haba perdido mi dinero le dije que como que no era mi culpa , hay empez a decir muchas mentiras que el me haba dicho que esto poda pasar cosa que no es verdad porque siempre estuvo presionndome por ms dinero para este terreno, nunca me ayud ni dio informacin que le peda del terreno mucha desorganizacin ni siguiera hablaba con las personas del banco para ver cmo va el proceso slo le importaba que diera dinero para segn el garantizar la compra , al final me pidi una carta del banco explicando el porqu no me prestaban el dinero , para devolverme el dinero y me dijo que no me devolvera los 6000$ Que solo me devolvera 3,000$ , y tambin me dijo que la nica manera de no perder los 6000$ es que diera ms dinero que me buscara otro banco para pedir otro prstamo y comparar el terreno , le mand la carta del banco que me pidi el da 09/2/22 , mis ltimas llamadas con este Sr. Agustn J. Garca Fueron de mucho stress el muy molesto y grosero dejo de contestar mis llamadas despus que le enva la carta , a las 3 semanas de no responder mis mensajes ni llamadas pude hablar con el y me dijo que perd mi dinero que no me lo va a dar son unos estafadores trabajan muy sucio tengan mucho cuidado con esta compaa Encore Fine Properties y este seor AGUSTN J. GARCA que brinda el peor servicio como Realtor su nico inters fue que diera dinero y dinero para robarselo MENTIROSOS , LADRONES Y BRINDAN MUY MAL SERVICIO In this company works a root agent named Agustn J. Garca and his coordinator Tess Martinez are lying people who use very dirty strategies, they were pushing me to give more money for a land that I was going to buy where they told me that they were going to put it up for sale if I did not give more money when I had already given $1,000 for that land in the month of May, there was so much pressure that I gave the figure I didn't like them, my lender didn't lend me the money for things that changed in the loan process and I told Mr. Agustn, what was going through, with a very bad attitude, Mr. Agustin told me that he had lost my money I told him that as if it was not my fault, there he began to tell many lies that he had told me that this could happen something that is not true because he was always pressure on me for more money for this land, he never helped me or gave information that asked him from the terrain a lot of disorganization nor did he They didn't lend me the money, to give me the money back and he told me that he wouldn't give me back the $6,000. He would only give me $3,000, and he also told me that the only way not to lose the $6,000 is to give me more money than another bank would look for me to ask for another loan and compare the land, I Agustn J. Garca They were very stressed, the very annoying and rude I stopped answering my calls after he sent him the letter, 3 weeks after not answering my messages or calls I was able to talk to him and he told me that I lost my money that he is not going to give it to me. They are scammers work very dirty be very careful with this company Encore Fine Properties and this Mr. A GARCA who provides the worst service as a Realtor his only interest was that he gave money and money to steal from him LIARS, THIEVES AND VERY BAD SERVICE
Sep 18th, 2022