Discount Auto & Tire Shop

They worked with me and on my 1997 Ford F20HD, by that I mean they communicated throughout the process and even on the weekend of Easter Sunday. Their efforts working on an older truck were greatly appreciated and half the quoted cost at another shop! Rick is welcoming, professional, and willing to work with you!
Apr 4th, 2024

I cannot recommend this car shop enough! The team is not only incredibly skilled and knowledgeable, but they are also honest and kind. Every time I bring my car in, I know it's in good hands. Their excellent service and genuine care for their customers make them stand out from the rest. If you're looking for a reliable and trustworthy car shop, look no further - this is the place to go!
Feb 28th, 2024

Had an amazing experience here! The staff was very friendly and great at keeping me updated about my car! Highly recommend to anyone who lives in the Plano or surrounding areas !
Feb 21st, 2024

After two failures at the nearby gas stations trying to air my tires, I came across this store and asked for help. The owner was a very very nice. He helped me solve the issue without charging me anything. The store might be small, but the owner has a big and warm heart. Don't miss this place.
Jan 13th, 2024

This business will not honor its own prices; they quote a low price over the phone, and when you show up the price gets increased. In my case, that meant OVER THREE TIMES. This situation has happened to me twice already with this shop (last time I just went ahead and paid so I could get my car done), but today's experience was by far the worst. In March 2023 I brought them a non-Tesla electric vehicle for an alignment. It cost $89.99 (for your awareness, they also had an ambush "Tip" option at the end, and stare at you while you finish on the keypad, so mine came out to ~$105). At any rate, today I came in (called to confirm availability and ETA before hand) for the exact same vehicle and the exact same service. After waiting a solid 45 minutes, Ricky calls me to the front to tell me they have to do something with the battery which means they can't honor the original price. Then they quote me $299.00 for the same service. Let me be clear that I have never been upcharged for an alignment because the vehicle is an EV, and I write this as I am sitting at another chain shop for the alignment and WAS NOT charged any different pricing for the service. There is no need to disconnect the EV battery to complete this service, and the ETA was identical. They can actually cause serious issues with the computer if you allow them to disconnect your EV battery. Ricky and the woman at the front told me they also had to take the plastics off the bottom for some reason. There is no reason for them to fool around underneath the car; everything they need to do the alignment is available at the tire wheel well. By the way, Ricky said the last person who quoted me that price (a female) had since been terminated, and that she shouldn't have done it for that amount. Another lie -- Ricky himself was the one who quoted me this! Someone else rang me up, but Ricky was the mastermind behind it then and now, so take that for what it's worth. This felt like a total bait and switch, and I'll never bring my vehicles here for service again. I should've written a review about the last time I had an issue with this place, but gave them the benefit of the doubt. Once I understand, but twice is a fact pattern. Clearly this is the way they operate, and caution you to avoid them. Go anywhere else. At a minimum get your estimate in writing up front, and hold them to that price. Don't even get me started about the difficulty to access to this place, the extremely packed parking lot which you will never find a spot in, and the broken furniture in the lobby. I also saw a roach in the back corner. Super gross, shame on me for ever entertaining this business.
Jan 4th, 2024