Budget Car Rental

I chose Budget because Ive always had good experiences with them in the past. Their rental rate was lower than their competition. When we arrived they offered us an upgrade which we accepted. When we returned the vehicle to the air port everything was handled quickly and professionally. I will definitely choose Budget the next time I need to rent a car.
Mar 24th, 2024

The counter agent was rude. There were lots of people waiting and the process to secure a prepaid rental took way too long. The full sized car I rented was filled by a Chevy Malibu, which is a mid-size car. When I queried the agent about the size he said it was a full size. The car was dirty with many stains on the cloth interior and a wheel bearing was making a lot of noise for the whole trip. In summary, not good at all.
Feb 13th, 2024

Great service and well kept car.
Jan 31st, 2024

The chubby white guy with beard and glasses was completely unprofessional and unpleasantly racist to my boyfriend trying to pick up the rental car. The car was paid for 3 days in advance and he gave him a hard time saying he couldnt give him the rental car without a credit card. He finally realized he was wrong and ended up doing his job and giving us our car. He didnt even apologize for his crucial mistake. Never going here again!! If he hates life and job so much he shouldnt be working in customer service. Budget please hire people who DONT profile their customers based on their skin color.
Jan 3rd, 2024

Dec 24th, 2023