Churrascos SteakHouse The Woodlands

One of the most disappointing Dining experience ive ever had. Service and management are very poor.
Apr 8th, 2024

We were there for my moms birthday it wasnt very busy maybe because of Eclipse .. anyway I absolutely recommend ..we will comeback again
Apr 8th, 2024

I was in this restaurant today and the restaurant management was very polite.
Apr 7th, 2024

It was good just pricey for what it was, I guess thats to be expected in that location. I left stuffed and would go back for special occasion.
Apr 4th, 2024

The worst experience I've ever had in my life at any restaurant ever. I am a restaurant manager and I live everyday the expectation of guest service and this wasn't anywhere close. Let's start with the roach on the wall that we had to kill as soon as we arrived.. which we tried not to make a big deal about. We were a party of 15 and let's keep in mind the restaurant was empty and what we learn is that if they are having a slow night they decide to close earlier so do not trust their posted hours of operations. The server was rushing us the whole time, not very hospitable. My husband 60$ steak came out rare barely cooked and cold when we ordered it medium rare... no big deal. We asked the sever remove the plates from the table several times. Never got any refills of the sodas at the table. The soups we ordered were cold... fully cold, the food was very subpar.. We asked for kids menu several times. After a very poor birthday dinner we are walking out and the manager starts to argue with us about the temperature of the steak being correct (there was 3 general managers of high volume restaurants at a table) we know when a steak is not cooked correctly .. and we know you don't argue with guest when we are killing roaches off the wall. The manager full on argued with us about our horrible experience trying to defend his extremely poorly ran execution. Makes sense why the restaurant was empty on a Friday night. We will never come back here again and will make sure others know not to spend their hard earned money at such stablishment.
Apr 4th, 2024