Arya Grove

Fast response
Apr 8th, 2024

The Maintenance Team did a great job with my recent work order (bedroom closet shelve with rod installation/wall holes covered). Job was completed in a timely matter and exceded my expectations! I am very thankful for your assistance!
Mar 19th, 2024

ASHLEY IS A CHAMP WHEN IT COMES TO CUSTOMER EXPERIENCE
Mar 9th, 2024

Lived here for 3yrs and heres what I can say. This is a little of a LONG list of issues. For the love of God, dont live here. It was a never ending headache with office staff, maintenance team, a majority of the people living there are just awful and inconsiderate. Oh yeah and expect everything to be breaking in those units and there will be broken things in your unit on move-in, unless youre lucky. Most of the appliances are old and struggling to keep running. Dont be surprised if theres boarder-line illegal activities the office staff does too. Months ago they tried a legal review bait on Google reviews. If you arent familiar with what that is, they offer some sort of reward or incentive if you give a (positive) Google review. They stated it as leave a review, indicating ANY review however we all know, the real truthful ones that speak negatively, wont get picked. They stopped, a while ago. Probably due to someone calling them out that it was near illegal. The office staff will NEVER call you back even when they say they will too. You actually have to force them to do their job. Same with the maintenance team. I know very little in electrical but thanks to my dad, I knew the kitchen light ballast was dying. They didnt believe me and told me to my face, were not coming back to fix this if this doesnt work. Took them 3 visits. Hell in some units, Ive heard its taken years for something to get fixed. They also will lie about fixing something. Had that happen when I first moved in. Dead of winter and zero heat. Maintenance said they fixed it when literally no one came by. The gym is a mess with missing, damaged, or broken equipment. Last I checked there was 4(?) sets of dumbbells. Cant remember but it wasnt much. But while youre visiting and touring the place, I hope you avoid all the trash and dog poop! Welcome to Ayra Grove!
Mar 4th, 2024

I asked about the lights in the breezeway being fixed. I asked twice in the app and never heard back in a whole month. I had to go to the front office to get the request even responded to. I heard that the parts were on backorder, maintenance still didnt contact me directly. The lights sometimes are on but most nights they are off. Not sure why parts are needed for this anyway. Seems like an electric circuit problem. Anyway, the maintenance request system is a bit broken right now and needs to be fixed. Edited: They have fixed the lights! Also, they fixed my window on short notice when I asked. That puts them up to 4 stars for me.
Feb 8th, 2024