Chamber of Commerce

      GENCO Federal Credit Union

      ( 171 Reviews )

      GENCO Federal Credit Union
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      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (171 reviews)
      133
      8
      2
      3
      25
      Read Our 171 Reviews

      Chamber Rating

      4.3 - (171 reviews)
      133
      8
      2
      3
      25
      › ‹
      • Monique Haliburton

        You don't get to talk with very helpful and friendly people now days. But Ms Edith Gonzales is that person. Keep up with the good work!
        Mar 28th, 2024

      • Mersaydiz Landeros

        Edith Gonzalez, call center representative at the Valley Mills location is one of the most driven person that I know! Her work ethic truly inspires me and makes me want to learn more about finances. She works with numerous members daily but she still somehow finds a way to go above and beyond for each and every one of them. Whether it be building your credit, refinancing your vehicles, or simply just getting financial advice, you can be sure to get the best service from Edith Gonzalez!
        Mar 27th, 2024

      • Mo S.DevAcct

        Great customer service! Caring and relatable. Easy to work with through tough situations. I spoke with Joy and she was just that. Waco location is well staffed, professional and has empathy for their customers. I appreciate people who are in the people business, building trust and good relationships.
        Mar 20th, 2024

      • Nae


        Mar 6th, 2024

      • Jos Luis Durn

        I have been a member of Genco for many years, I recently helped by Edith Gonzalez to process a personal loan, and she was very helpful, respectful, and efficient, I really appreciate it. Thank you Edith, I highly recommend my credit union.
        Feb 6th, 2024

      Read Our 171 Reviews

      About
      GENCO Federal Credit Union

      GENCO Federal Credit Union is located at 731 N Valley Mills Dr in Waco, Texas 76710. GENCO Federal Credit Union can be contacted via phone at 254-776-9550 for pricing, hours and directions.

      Contact Info

      •   254-776-9550

      Services

      • AUTO LOANS
      • CDS
      • CHECKING ACCOUNTS
      • CREDIT CARDS
      • HOME EQUITY LOANS
      • KIDS CLUB
      • MONEY MARKETS
      • MORTGAGES
      • ONLINE BANKING
      • REAL ESTATE
      • SAVINGS ACCOUNTS

      Questions & Answers

      Q What is the phone number for GENCO Federal Credit Union?

      A The phone number for GENCO Federal Credit Union is: 254-776-9550.

      Q Where is GENCO Federal Credit Union located?

      A GENCO Federal Credit Union is located at 731 N Valley Mills Dr, Waco, TX 76710

      Q What is the internet address for GENCO Federal Credit Union?

      A The website (URL) for GENCO Federal Credit Union is: https://www.gencofcu.org/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=731_North_Valley_Mills_Drive_Waco

      Q How big is GENCO Federal Credit Union?

      A GENCO Federal Credit Union employs approximately 20+ people.

      Q Is there a key contact at GENCO Federal Credit Union?

      A You can contact Robert Jones at 254-776-9550.

      Q What days are GENCO Federal Credit Union open?

      A GENCO Federal Credit Union is open:
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is GENCO Federal Credit Union rated?

      A GENCO Federal Credit Union has a 4.3 Star Rating from 171 reviewers.

      Key Contacts

      image
      Robert Jones
      Treasurer

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      GENCO Federal Credit Union

      Overall Rating

      Overall Rating
      ( 171 Reviews )
      133
      8
      2
      3
      25
      Write a Review

      Monique Haliburton on Google

      image You don't get to talk with very helpful and friendly people now days. But Ms Edith Gonzales is that person. Keep up with the good work!

      Mersaydiz Landeros on Google

      image Edith Gonzalez, call center representative at the Valley Mills location is one of the most driven person that I know! Her work ethic truly inspires me and makes me want to learn more about finances. She works with numerous members daily but she still somehow finds a way to go above and beyond for each and every one of them. Whether it be building your credit, refinancing your vehicles, or simply just getting financial advice, you can be sure to get the best service from Edith Gonzalez!

      Mo S.DevAcct on Google

      image Great customer service! Caring and relatable. Easy to work with through tough situations. I spoke with Joy and she was just that. Waco location is well staffed, professional and has empathy for their customers. I appreciate people who are in the people business, building trust and good relationships.

      Business Response on Google Mar 19th, 2024
      Thank you Mo for your 5 STAR REVIEW! We appreciate your kind words and positive feedback! We're delighted to hear that you enjoy working with GENCO and that you find our team to be professional, friendly, and always willing to assist with your financial needs.

      Nae on Google

      image

      Business Response on Google Mar 5th, 2024
      Thank you NAE for your four star rating! We appreciate the feedback and let us know what we can do to change that 4 to a 5! We are here to serve our members!

      Jos Luis Durn on Google

      image I have been a member of Genco for many years, I recently helped by Edith Gonzalez to process a personal loan, and she was very helpful, respectful, and efficient, I really appreciate it. Thank you Edith, I highly recommend my credit union.

      Business Response on Google Jan 16th, 2024
      Thank you JOSE for your 5 STAR REVIEW! That's fantastic to hear about your positive experience with Edith Gonzalez! As always, we want to provide our membership with service that is helpful, respectful, and efficient.
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      Overall Rating

      Overall Rating
      ( 171 Reviews )
      133
      8
      2
      3
      25

      Write a Review

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