La-Z-Boy Home Furnishings & Décor

I've been talking to all of the Lazy Boy stores in Fort Worth Waco and Arlington they was all very nice and helpful until I got to Waco talking to somebody there they didn't have the cheap recliners that I wanted and you know the way he talked and shut me down maybe I just didn't want to hear it but all the other ones said I could go there to pick one up but it did not work out so well I tell you what I was so overwhelmed had everything wrote down and talk to somebody there wasn't the manager there it was somebody else that they just totally shut me down and so now I'm done I even got a lazy boy credit card so I can get something decent with a no interest it's all over now thank you very much Waco Lazy Boy
Dec 30th, 2023

Chair was delivered with a scratch on the wooden leg. Mechanism did not work properly. When I called to have a repair person come to the house, they scheduled it a month in advance. When the day came and I had not heard anything, I called the repair place in Dallas. The person told me she had called the previous day to cancel and left a message in my Voicemail. I know for a fact that this was not true, since I had neither a Voicemail message nor a missed call alert on my recent calls. I paid the extra hundreds of dollars for free repairs for five years. If this is the way La-Z-Boy stands behind their product, customers should be aware before they buy.
Nov 5th, 2023

Oct 22nd, 2023

If you ever decide to get a La-Z-Boy recliner, don't go to this store. I must have been asleep. The chairs were on sale for around $499. These polished sales representatives are slick! They will add all of these ridiculous services on the bill & explain why you need them. For instance, there was a service that allows the company to come to your house to service your chair. I believe this was for three years. Tell me this. How many of these recliners require that level of service? These are well-made recliners. I felt fleeced when I left the store. I let them screw me. There is another store in Waco that sells this recliner.
Sep 22nd, 2023

Manager very friendly. Helped us find what we wanted. Did not push the higher priced furniture on us.
Sep 2nd, 2023