Holiday Inn & Suites Waco Northwest, an IHG Hotel
-
1801 Development Boulevard
Waco, Texas 76705 - (254) 799-9997
- Website
Hours
Chamber Rating
-
Ralph Hudson
Mar 25th, 2024 -
A J
**UPDATE (to Managements response): The shower liner required a change after our stay, as I physically removed it myself due to the pungent smell. Glad to know your top notch housekeeping placed a new liner in shower, after our departure; as they did not catch the filth when preparing the room before our arrival. Also, Im sorry to have to tell you that: A short search on google will show, IN FACT, there ARE swimming related illnesses due to dirty pool conditions. *ORIGINAL REVIEW: DO NOT SWIM IN POOL/HOT TUB Dirty pool got our whole family sick.. also, The shower liner wreaked of must and filth.. caused our whole room to smell horrible. GROSS. At a glance, this hotel looks clean however, once you look closer you will find it is NOT.
Mar 24th, 2024 -
Mikayla Everett
We got there for check in really late at night as we were checking in for our honeymoon and the wedding ended at 9pm. We got to our original room and the lock would not slide all the way over to lock the door so we called the front desk and the very nice gentleman working that evening requested we come back down to the lobby and he would be happy to switch us to a different room as maintenance is not there that late. (Wouldnt expect them to be so was very happy with how this was handled) He made the switch and we went back up to our new room. The lock worked perfectly in the new one. Both the rooms were very clean. Ive stayed at holiday inn hotels before and breakfast was always complimentary so that was a bit of a disappointment but I should have paid closer attention to the fact that it wasnt listed as an amenity. I was even more disappointed with the fact that 1 of the three pancakes was just shy of burnt and another was completely black on the bottom and just slipped between the other two to try and hide it. But you could smell it as soon as the container was opened and it definitely tasted as burnt as it looked and smelled. You would think since the pancakes were $8 the quality control would be better. The service staff was great during all of our interactions with the exception of one woman who looked at us very rudely and looked irritated that we asked her to replace a room key because it wouldnt work to open our room. The room keys not working happened twice on different occasions and one of the times was because they made a new key when one stopped working instead of making a duplicate so it made the other key stop working. Rooms: The rooms were very clean, make sure to check your locks as the first room we stayed in the deadbolt wouldnt slide over. It was set a little too high to slide into the deadbolt hole. Nearby activities: We did quite a bit during our 4 night stay. Its about 10 minutes from the Dr Pepper museum, Waco escape rooms, Union Hall, and almost 15 minutes from Cameron Park Zoo. There is a Cajun place called Cajun Crabs and Shrimp less than a mile from the hotel that has amazing food! We got two pounds of snow crab for about $64 and their diablos appetizer was amazing! Food & drinks: The pancakes were burnt and pretty expensive for the quality.
Mar 27th, 2024 -
Jeff Pniewski
Mar 7th, 2024 -
Hengam Stanfield
Poor service front desk. Not friendly.
Mar 3rd, 2024
About
Holiday Inn & Suites Waco Northwest, an IHG Hotel
Find spacious rooms and Southern hospitality at our Waco hotel. Discover true Texas hospitality at the recently renovated Holiday Inn & Suites Waco Northwest, situated just off the corner of the I-35 and the 340 Loop. Our hotel sits at the crossroads of all things Waco, from Baylor University and Texas State Technical College to the Waco Regional Airport and Waco Convention Center. Whether you’re a trucker, a tour group, or a cross-country traveler, you’ll sleep easy knowing you’re close to all things Waco. Our extended parking lot can accommodate trucks, buses, and campers, but that’s just the first of our amenity-packed experiences. Arrive via complimentary airport shuttle, tap into complimentary high-speed Wi-Fi, and even keep up with your workout routine in our 24-hour fitness center. Hungry? Dig in at Kem’s Restaurant & Bar for breakfast, lunch, and dinner–children under 11 dine free when you purchase a full-sized entree! Though family and leisure travelers alike will benefit from our central Waco hotel, there’s a lot for business travelers to love, too. Work from our on-site business center or plan an event in one of our flexible meeting spaces. If you’re in town for a meeting, it’s likely nearby–we’re close to local businesses like L3, Tymco, Neighborly Brands, and Cargill. When in Waco, stay at Holiday Inn & Suites Waco Northwest.
Contact Info
- (254) 799-9997
- (254) 799-5272
- [email protected]
- Website
Languages
- EN
- FR
- HI
- PA
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Holiday Inn & Suites Waco Northwest, an IHG Hotel?
A The phone number for Holiday Inn & Suites Waco Northwest, an IHG Hotel is: (254) 799-9997.
Q Where is Holiday Inn & Suites Waco Northwest, an IHG Hotel located?
A Holiday Inn & Suites Waco Northwest, an IHG Hotel is located at 1801 Development Boulevard, Waco, Texas 76705
Q What is the internet address for Holiday Inn & Suites Waco Northwest, an IHG Hotel?
A The website (URL) for Holiday Inn & Suites Waco Northwest, an IHG Hotel is: https://www.ihg.com/hotels/us/en/waco/actup/hoteldetail?cm_mmc=YextLocal-_-HI-_-US-_-ACTUP
Q How big is Holiday Inn & Suites Waco Northwest, an IHG Hotel?
A Holiday Inn & Suites Waco Northwest, an IHG Hotel employs approximately 20+ people.
Q What days are Holiday Inn & Suites Waco Northwest, an IHG Hotel open?
A Holiday Inn & Suites Waco Northwest, an IHG Hotel is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Holiday Inn & Suites Waco Northwest, an IHG Hotel rated?
A Holiday Inn & Suites Waco Northwest, an IHG Hotel has a 4.1 Star Rating from 544 reviewers.
Hours
Ratings and Reviews
Holiday Inn & Suites Waco Northwest, an IHG Hotel
Overall Rating
Overall Rating
( 544 Reviews )Ralph Hudson on Google
A J on Google
**UPDATE (to Managements response):
The shower liner required a change after our stay, as I physically removed it myself due to the pungent smell. Glad to know your top notch housekeeping placed a new liner in shower, after our departure; as they did not catch the filth when preparing the room before our arrival. Also, Im sorry to have to tell you that: A short search on google will show, IN FACT, there ARE swimming related illnesses due to dirty pool conditions.
*ORIGINAL REVIEW: DO NOT SWIM IN POOL/HOT TUB Dirty pool got our whole family sick.. also, The shower liner wreaked of must and filth.. caused our whole room to smell horrible. GROSS.
At a glance, this hotel looks clean however, once you look closer you will find it is NOT.
Mikayla Everett on Google
We got there for check in really late at night as we were checking in for our honeymoon and the wedding ended at 9pm. We got to our original room and the lock would not slide all the way over to lock the door so we called the front desk and the very nice gentleman working that evening requested we come back down to the lobby and he would be happy to switch us to a different room as maintenance is not there that late. (Wouldnt expect them to be so was very happy with how this was handled) He made the switch and we went back up to our new room. The lock worked perfectly in the new one. Both the rooms were very clean. Ive stayed at holiday inn hotels before and breakfast was always complimentary so that was a bit of a disappointment but I should have paid closer attention to the fact that it wasnt listed as an amenity. I was even more disappointed with the fact that 1 of the three pancakes was just shy of burnt and another was completely black on the bottom and just slipped between the other two to try and hide it. But you could smell it as soon as the container was opened and it definitely tasted as burnt as it looked and smelled. You would think since the pancakes were $8 the quality control would be better. The service staff was great during all of our interactions with the exception of one woman who looked at us very rudely and looked irritated that we asked her to replace a room key because it wouldnt work to open our room. The room keys not working happened twice on different occasions and one of the times was because they made a new key when one stopped working instead of making a duplicate so it made the other key stop working.
Rooms: The rooms were very clean, make sure to check your locks as the first room we stayed in the deadbolt wouldnt slide over. It was set a little too high to slide into the deadbolt hole.
Nearby activities: We did quite a bit during our 4 night stay. Its about 10 minutes from the Dr Pepper museum, Waco escape rooms, Union Hall, and almost 15 minutes from Cameron Park Zoo. There is a Cajun place called Cajun Crabs and Shrimp less than a mile from the hotel that has amazing food! We got two pounds of snow crab for about $64 and their diablos appetizer was amazing!
Food & drinks: The pancakes were burnt and pretty expensive for the quality.
Jeff Pniewski on Google
Hengam Stanfield on Google
Poor service front desk. Not friendly.
Overall Rating
Overall Rating
( 544 Reviews )Write a Review
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