Petco Grooming

All around excellent service!
Feb 10th, 2024

I took my poodle to get groomed yesterday February 4. I brought him in at 9:45. His appointment was for 10:15. The groomer kept him until 5:00 that night. She shaved his whole body down to where he does not look like a poodle anymore. Everytime I went to go check on him to see if he was done, she kept telling me that she hasnt even started on him. She always had a nasty attitude towards me and all of her other customers. The groomers name was Autumn. It will be a long time until I bring my dog back to her or to Petco. There needs to be more than one groomer in each of your grooming sites.
Jan 20th, 2024

Took my sweet Foxy in two weeks ago. She is traumatized and I dont know how to fix this! Very unprofessional. I got my money back and will not be returning.
Jan 13th, 2024

The service was wonderful, the people were great, my dog was comfortable and happy when I came for him, and everything just went better than I could have hoped!
Jan 7th, 2024

I was deeply saddened to learn that Alura had left because she had always done an excellent job cutting my dog's hair. However, when I brought my dog in on November 18th, a new groomer attended to him and unfortunately, she did a poor job. She cut off more hair than necessary and seemed overwhelmed, mentioning that she was double-booked due to Alura's departure. In hindsight, I wish I had canceled my dog's appointment upon hearing this, as the new groomer completely mishandled his haircut, giving him a style that was different from what Alura usually did. I am extremely disappointed with the outcome of the grooming session and have decided not to return. I paid $91 for the service, which took an excessively long time from 12 pm to after 6 pm. It's worth noting that it is unprofessional to share personal information about an employee's departure and express feelings of being overwhelmed to a customer. Instead, she could have simply informed me that Alura no longer worked there. I find it distasteful that she brought up personal matters as a means to seek sympathy.
Nov 19th, 2023