Shamrock Property Management

We loved living in one of Shamrock's homes. We were fortunate enough to spend 5 years with them before we bought our new home (February 2024). The move-in process was easy. I remember when Lori showed us the property (April 2019), she was on time and super nice. We loved it and put our deposit down the same day. Anytime we had a maintenance issue, we submitted a work order through their online portal, and they sent the appropriate person out to fix it. It was quick and painless. We paid on time every single month and made sure we kept up the property as if it were our own. Our kids grew up and made friends while we were there, we entertained our friends and family there as well. We loved every aspect of our lives there. We have Shamrock to thank for that. The move out process was easy as well. We had the carpets professionally cleaned (as per our lease), we cleaned the home to make it as easy on Shamrock as possible to make it ready for the new tenants. We want the new tenants to feel welcomed and enjoy it as much as we did. Thanks for reading my rambling. The moral of the review is that Shamrock is awesome and I highly recommend renting from them. Be sure to communicate, treat the home with the utmost respect, and pay on time. If you do these things your experience will be as pleasant as mine
Mar 12th, 2024

shamrock has always responded immediately to any maintenance requests & would return any calls as soon as possible. my family & I rented with them for the past few years & it was a great experience!! I recommend shamrock to anyone & everyone looking for a rental!!
Mar 7th, 2024

Mar 6th, 2024

If you want a rental with a management company that literally doesnt replace things that are needed to be replaced and argues with you at every turn, heres your company. From day one, they would not provide the wooden rods to hang up any clothes in the closet, which is a basic need and was extremely inconvenient. We had to provide them and were threatened that if we forgot them during the move out process we would be charge an insane amount of money. We had to leave early by a couple of months due to finally buying a home and they made it extremely difficult work with the moving out process. We just wanted to pay the rent til the end of the lease and be moved out early. We werent allowed to turn in keys early so they could start the move out process sooner to help themselves out and get another tenant in sooner, but then again not our responsibility to make it easier I guess. No where in the lease does it say you cant decorate your home. So I hung up our family photos and shelves for decorating and yet we were charged for nail holes and painting. Even though it clearly states in the lease and cleaning list: You will not be charged for nail holes but will be charged for repairs due to large wall anchors. And we were charged for excessive nail holes and painting when there were no large wall anchors in the wall!!!?! $250 for excessive holes!?!?! Are you saying your tenants cant make the house they are renting feel like a home!? I would definitely think twice about renting from this company. They may be sweet as sugar at the beginning but I only got attitude and disrespect on the way out. They made moving out super difficult and now are charging for things that we were told by maintenance were acceptable holes to not be charged for. They definitely need better communication between their staff and maintenance. Update and response to owner: Again you guys didnt make anything easy moving out and it wasnt a simple fee like you said. We tried to make it easy for you guys, and we were told no thank you. So thats on yall. We were told that upon moving out early that we would pay the reletting fee and rent up until you got some one in there. So no I wasnt going to put my trust into you guys for hurrying up to get someone in there knowing you were going to make more money off of us. So unless we were misinformed about what we actually were required to pay, then youre just making it seemed like Im a disgruntled former tenant. Oh and again sorry that I decorate my home and dont want things to fall off the wall. We were told it was fine by maintenance with the holes that were left. So have a great day and keep lying to your tenants.
Mar 3rd, 2024

Feb 18th, 2024