First Convenience Bank

Jul 15th, 2023

Have had an account with this bank institution for a while. I remember the good old days, when I could brag about them. Now its a different story. Dont appreciate being lied to and mislead in several occasions.some employees are completely disorganized and unprofessional. They promise they will call you to discuss a resolution to make things right and they dont. Ive been dealing with these people now for months on a personal bank matter. Not once have I received an apology from there finance department that messed things up. Or even trying make such a sensitive matter right. Im considering in opening up an account elsewhere . After so long of being with them. Its disappointing things have to be this way.
May 6th, 2023

Always friendly
Dec 14th, 2022

I would not bank at this place if you have 2 different account because the resource was say that I was on my dad's account he was the number one account holder I opened up a different bank account at the same bank I'm overdrafted he gets social security so they take his whole social security out for something I owe that where I get direct deposit is sgoin into the bank I would not bank there!!! I would not recommend anybody to bank at this bank!!! I just can't believe that they're willing to take an older gentleman's social security check for something that he had no responsibility over Once again I would not bank there
Oct 15th, 2022

Rudy is an amazing employee! We had some issues with an account a simple mistake and he went out of his way to help us get everything fixed. He explained everything to us and was extremely polite. He is a wonderful gentleman who is great at his job and is very much appreciated. I hope his supervisor or manager sees this and understands how great he works! Thank you Rudy!
May 30th, 2022