DaBella

Tyler and Menelick they were very helpful and explained everything to details even tho I made them sit in the cold outside. Very good experience hope to work with you guys very soon
Apr 17th, 2024

Let me start by saying I work in retail so I understand frustrated customers and trouble people. I had debella come out to do a bit I called and set up a time which was completely fine on the phone I was quoted that it would be about an hour. Appointment at 10 I had to be at work at 12. I thought perfect I will have around a half hour before work because I know somethings can go a bit longer. Two guys came out and started to look at my windows. My house was built in the 70s and have the original windows aluminum frames and all. They took measurements and pictures. Everything was fine at this point. They tell me that they are going to go get the demo and get the windows priced out. They came back in and they told me about the company and their windows. I told them that I was shopping the market and had already gotten about 5 quotes. One then proceeded to call his manager and got me a discount but for a lesser quality window. At about 11:30 I informed them that I had to go to work in a half hour. The proceeded to keep talk and not wrap it up. I started to get irritated because it was getting closer to the time I had to work. The one who called someone told me that he was sorry if he had done something wrong k just told him that I didnt want to be late for work (which I was because I couldnt leave till 10 minutes after my shift had started). They were very pushy asking me to give them a yes or a no. I said I would prefer to talk to my husband because he was asleep from working a night. Again he said I would like a yes or a no. I said if I have to choose without being able to talk with my husband it will be a no. Extremely hard to get them out of the house. Very chatty! Had to interrupt him just to say something because he just kept going. I only know one of the guys name who came out and he wasnt the one doing any of the talking. I do like the quality of the window but I have also seen it from almost all of the other companies that gave me quotes. Said that it was designed for them though.
Apr 17th, 2024

Scott came to our house for what we thought would be a quick-ish appointment to give us a quote. 2 and a half hours later of high pressure sales tactics (condescending dismissals, not caring at all about our concerns or time) and a $16,000 quote for 6 dual pane windows (which is mind boggling to me) we finally were able to get him to leave. If you are looking for quotes for windows, heed this advice. Stay away! There are better companies with better reviews out there.
Apr 15th, 2024

I would have given this company more than one star, had they not used erroneous figures to calculate my income. It made it possible for me to get a loan to pay for the windows that I technically did not qualify for. Their products are very nice very well made and look like they could last for decades on a home. I was looking forward to having every window in my tiny home replaced until the paperwork came back showing that they had inflated my income by 3x.
Apr 12th, 2024

To Scott the sales guy, stop harassing my wife by blowing up her phone and knocking on my door announced after she told you shes not interested , (calling her on a different number to trick her into picking up is insane) youre unprofessional and high pressure sale tactics are disturbing. Also Quoting a roof repair for 50k-100k is insane when we got multiple quotes for much much less. Zero rating if it was an option
Mar 31st, 2024