U.S. Bank Branch

Joe the branch manager was very helpful! He spent ample time helping us get an issue resolved. Great Bank!
Nov 30th, 2021

I needed an ATM this morning and US Bank works with my account. The sign on the door says they open at 9:00. Awesome! I pull up and try to go inside at 9:15. Two VERY unprofessional employees stood there watching me try to open the door. To which it was locked. I waited a couple seconds to see if they would open the doors due to it being past the time on the door for opening. They both started laughing at me! I am completely taken back by this response and this level of disrespect from what is supposed to be a very professional industry. US Bank-DO BETTER.
Jun 28th, 2021

Never do business with this bank! I had an issue with my Venmo card and purchases from the auto withdrawal feature I didnt know was turned on. I called in to let them know the situation and because it wasnt fraud and was a mistake, they wouldnt do anything about it. They allowed 16 overdraft fees on my account even after I had called to ask for help and to stop the charges. $600 of over draft fees. I was told they would only take 3 off after I had paid the entire $600 to them. I had my direct deposits still going into the account regularly to help pay the fees down and they closed and charged my account off anyways. I called in to try and talk to the manager about helping me and he told me there was nothing he could do because the account was charged off. This bank are thieves! Now I was told I will be taken to collections and I have a bad mark with the checks system and wont be able to get another checking account. UNBELIEVABLE!!
Jan 2nd, 2021

The best bank I've ever used! Friendly and professional too! They have a lot of banks and branches which is really convenient!
Dec 28th, 2020

I've had an account here for years, and always been happy, but had an excellent interaction with James at this branch today in which he was very helpful and took the time to walk me through a few options with my current account. I appreciate the help and excellent service, especially today.
Dec 3rd, 2020