Home Care Answers

This group is amazing to work with. Their expertise and customer service are second to none! Eileen Orel RN Executive Director Aquinas Home Health
Mar 8th, 2024

Our agency has been partnering with HCA for over a year. Prior to this relationship, we managed every process in house. I could not be happier with the expertise that HCA brings to the table. They have been instrumental in many facets allowing my team to focus on other tasks. I highly recommend giving them a try.
Mar 5th, 2024

When it comes to healthcare and making sure that your crossing your T's and dotting your I's when it comes to proper documentation standards that are required in our field of skilled home health, Home Care Answers is leading the way! Their team is made up of clinical professionals with nursing and physical therapy backgrounds just like the clinicians that work hard in our business to make it a five-star business helping our patients stay at home along with improving their quality of life. They are always available to answer questions and provide feedback both ways. Most importantly they stand behind what they do and offer the best insight and advice a growing company can ask for. The branch reports Home Care answers gives are extremely helpful to show how they're coding and quality assurance can increase claim payments based on the patient services needed and Case Mix with various Therapies. Most importantly if you want peace of mind and work in healthcare, you're going to want to hire a team that has your best interest in hand to continue succeeding. The quality assurance and coding process is easy from the time all documentation is submitted and their team is easily accessible allowing for a seamless process to export and bill claims properly making sure that everything is within Medicare guidelines. It's great to know that our business is backed by the best quality assurance and coding company a skilled home health company can ask for. This not only gives us an advantage over the competition, but keeps us moving in the right direction clinically and operationally with quality assurance and coding.
Nov 6th, 2023

Very responsive. Excellent coders and willing to educate staff at any time. A pleasure to work with.
Nov 3rd, 2023

Ive used Home Care Answers for our Home Health Coding for a few years now and could not be more impressed. They are really quick to turn the charts around and quality has been improved significantly in addition to our reimbursements. Carolyn and her team have always been very responsive and knowledgeable when we have questions or concerns. Keith has been great on the business side of things- he keeps us up to date with our reports, any changes we need to be aware of etc. The ROI using them has been significant! It has also given me peace of mind as a Clinical Director that we are sending Medicare the best documentation possible. I give them a 10/10!!!
Nov 3rd, 2023