Smith's Pharmacy

Apr 1st, 2024

Thanks Taylor for all your help and professionalism. I was from out of state helping a family member with dementia and had concerns with her medication. You eased my mind and concerns and made sure she was able to get the refills she needed.
Jan 16th, 2024

Always friendly helpful
Dec 17th, 2023

Nov 5th, 2023

Go to Mears Pharmacy instead!! My husband is a terminal cancer patient and Ive been going to a pharmacy every month for 14 years and just had the worst experience Ive ever had at any pharmacy, at the Farmington Smiths. The way they talk rudely about customers a few feet from them is very disrespectful. Ive never seen a less sympathetic pharmacist who sits back and doesnt talk to customers, just talks about them. Im guessing they think we cant hear behind the dividers, but we can hear and see them peaking around. I spent an hour there and then needed to leave. I got through to my insurance over the phone multiple times, while they said they were stuck on hold, which seemed suspicious. They said they would call me back last night. They didnt call me, and so I called this morning to find they had no notes in the system and we needed to start over. It was just an all around bad experience. This morning the Smiths Tech was able to get it straightened out in twenty minutes, which makes me wonder why they wouldnt help last night. It felt like they were being purposely difficult yesterday and Im not sure why. I didnt trust that they were going to actually help, after being let down yesterday, and so I moved the prescription to a better pharmacy faster than they called me back. Mears is personable and very kind! The last thing you need when dealing with medical problems is a rude/difficult pharmacy.
Nov 4th, 2023