America First Credit Union

Highly recommend. The customer service was fantastic! I worked with Gen, and she was beyond helpful and kind throughout our interaction. Also, the few tellers I spoke with were very sweet and helpful. If you want a bank with good representatives, this is the bank for you!!
Jan 21st, 2024

Dec 7th, 2023

Youll have better luck if you avoid Porter. Hes obnoxious and very unprofessional. He chose to announce my cash deposit amount several times to the entire lobby and finally asked me to leave his station after I asked him not to do that.
Nov 25th, 2023

The worst bank I have ever visited super slow they made me wait 2 hours to open my checking account
Nov 22nd, 2023

Dont use this location. A month ago now I tried to deposit cash into one of the ATMs, halfway through a transaction failed message popped up on the screen and it ended everything. It then spit out 1 of the 11 bills I tried to deposit. I went inside to speak with someone about getting my money back and he filled out a form with all my info. I do not have an account with AFCU but I have deposited at this location multiple times with no issues. I was told I would receive a letter in the mail, a phone call or an email once they audited that specific ATM. At the 2 week mark of not receiving anything I sent an email explaining the situation to that branch. The response I received said they cant speak about sensitive information through email. A week later I was finally able to go inside the branch again to try to get info from someone there. I was told because I dont have an account with them there is no way for them to check the status of anything and I had to contact my own bank and have them check. I tried to explain again that my bank was not the issue and that the original person I spoke to said I would receive communication from AFCU after the ATM audit. Before I even finished explaining, she interrupted me and told me there is nothing they can do about it. She then laughed and said theyve been having so many issues with their ATMs at that location like losing 90% of the cash I wanted to deposit was something fun. After laughing at the situation, she told me I should just open an account with them as it only takes $1 to do. I would recommend never using this location unless you dont mind having your money stolen from you and never given back.
Mar 1st, 2024