Chamber of Commerce

      Pet Care Insurance

      ( 293 Reviews )

      Pet Care Insurance
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      Hours

      Tuesday:
      7:00 AM - 5:00 PM
      Wednesday:
      7:00 AM - 5:00 PM
      Thursday:
      7:00 AM - 5:00 PM
      Friday:
      7:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.8 - (293 reviews)
      265
      20
      2
      2
      4
      Read Our 293 Reviews

      Chamber Rating

      4.8 - (293 reviews)
      265
      20
      2
      2
      4
      › ‹
      • James Blaser

        Thanks Rey for the follow up! Jim
        Apr 9th, 2024

      • Joyce Hirschman


        Mar 29th, 2024

      • Ms RuByPHoENiX

        Very easy process and affordable
        Mar 8th, 2024

      • Vanessa Needles

        super easy and convenient! thank you
        Mar 5th, 2024

      • doug french

        Terrible experience with this company. No customer service, no follow up. Tell you they will call you back or email you and never do. Most communication appears to be robotic and automated with no one behind their names. Some lady named Rey has emailed me 3 times appearing to be a real person, even sending a photo of herself sitting beside a dog giving the appearance she is a happy employee apparently. Yet never responds to emails or questions. Tried calling the company and you get an automated response they'll call you back and never do. They didn't have a problem taking my money but now offer no support. Heaven forbid you have to ever submit a claim and need to talk to someone. This company has every indication it is nothing more than a third party scam and I'm afraid I'll be canceling my policy ( if that's even possible with no customer service) and likely contacting the BBB, the FTC and the State Attorney Generals Office and reporting them.
        Mar 5th, 2024

      Read Our 293 Reviews

      About
      Pet Care Insurance

      Pet Care Insurance is located at 260 S 2500 W in Pleasant Grove, Utah 84062. Pet Care Insurance can be contacted via phone at 844-520-6990 for pricing, hours and directions.

      Contact Info

      •   844-520-6990

      Questions & Answers

      Q What is the phone number for Pet Care Insurance?

      A The phone number for Pet Care Insurance is: 844-520-6990.

      Q Where is Pet Care Insurance located?

      A Pet Care Insurance is located at 260 S 2500 W, Pleasant Grove, UT 84062

      Q What is the internet address for Pet Care Insurance?

      A The website (URL) for Pet Care Insurance is: https://www.petcareins.com/

      Q What days are Pet Care Insurance open?

      A Pet Care Insurance is open:
      Tuesday: 7:00 AM - 5:00 PM
      Wednesday: 7:00 AM - 5:00 PM
      Thursday: 7:00 AM - 5:00 PM
      Friday: 7:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 7:00 AM - 5:00 PM

      Q How is Pet Care Insurance rated?

      A Pet Care Insurance has a 4.8 Star Rating from 293 reviewers.

      Hours

      Tuesday:
      7:00 AM - 5:00 PM
      Wednesday:
      7:00 AM - 5:00 PM
      Thursday:
      7:00 AM - 5:00 PM
      Friday:
      7:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:00 AM - 5:00 PM

      Ratings and Reviews
      Pet Care Insurance

      Overall Rating

      Overall Rating
      ( 293 Reviews )
      265
      20
      2
      2
      4
      Write a Review

      James Blaser on Google

      image Thanks Rey for the follow up! Jim

      Business Response on Google Apr 9th, 2024
      Thanks Jim, glad we could help!- Rey

      Joyce Hirschman on Google

      image

      Business Response on Google Apr 7th, 2024
      Thanks for the five stars Joyce!- Rey

      Ms RuByPHoENiX on Google

      image Very easy process and affordable

      Business Response on Google Mar 7th, 2024
      Thanks so much for the feedback!- Rey

      Vanessa Needles on Google

      image super easy and convenient! thank you

      Business Response on Google Mar 7th, 2024
      Thank you Vanessa!- Rey

      doug french on Google

      image Terrible experience with this company.
      No customer service, no follow up. Tell you they will call you back or email you and never do.
      Most communication appears to be robotic and automated with no one behind their names.
      Some lady named Rey has emailed me 3 times appearing to be a real person, even sending a photo of herself sitting beside a dog giving the appearance she is a happy employee apparently.
      Yet never responds to emails or questions.
      Tried calling the company and you get an automated response they'll call you back and never do.
      They didn't have a problem taking my money but now offer no support.
      Heaven forbid you have to ever submit a claim and need to talk to someone.
      This company has every indication it is nothing more than a third party scam and I'm afraid I'll be canceling my policy ( if that's even possible with no customer service) and likely contacting the BBB, the FTC and the State Attorney Generals Office and reporting them.

      Business Response on Google Feb 26th, 2024
      Hi Doug, I saw your comments on Facebook over the weekend and responded letting you know that our offices were closed as we're only open Monday through Friday. I did however have the team reach out today, as I promised I would! I can see my colleague Seth called you three times today and left voicemails but couldn't get in touch with you. From our records I see that you've only called in once on 3/1 (from the number we have on file for you), requesting a callback. Our team called back 2 minutes and 22 seconds after you requested the callback, but there was no answer. We try to get back to emails as quickly as we can, but for more immediate responses we have an online chat available at petcareins.com! We would love to get in touch, but are not sure if you aren't receiving our calls or if there's a better way to contact you. You can contact us at 844.520.6990 or email us at [email protected] and we'll be happy to help! - Rey
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 293 Reviews )
      265
      20
      2
      2
      4

      Write a Review

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