Chase Bank

I dont like writing bad reviews. But its very apparent that they do not prioritize costumer service. None of the employees that I have been helped by show any care and are quite unpleasant to talk to. Condescending tones and care less about your time. She said it took too long to take money out through the drive through ATM and told me to come inside next time. Yet when I got there, they took a few minutes just sitting there not doing anything nor helping anybody else. Sounds lazy
Mar 1st, 2024

The bank is good, but I hate how most Chase locations dont have a drive through ATM. I miss that coming from Mountain America CU where theyre available both inside and outside. Also, these ATMs are SLOW when doing something as a simple cash deposit. It takes abnormally long for the ATM to think and process a PIN code or transaction. It gets awkward when theres a line of impatient people in back of you waiting to use the ATM in that small space.
Feb 27th, 2024

Looking at these reviews it looks like we all Are having the same experience. Bad customer service, unhelpful, and probably understaffed. Connie is the most unhelpful bank employee I have met.
Oct 24th, 2023

Cannot get a hold of anyone live to speak to!! It is beyond frustrating! Ive left messages and no one calls back!
Oct 21st, 2023

5 stars for Connie she was extremely nice and helpful. An awesome employee!
Oct 7th, 2023