Arlington Animal Hospital

Mar 31st, 2024

Brought our cat for yearly check up. Daniel suggest medication prior to calm him down(he is wild at the Vet) Worked well. Kelly was great with pick up and drop off during this time. Natalie was excellent with phone check in. Dr. Baum and Michaela were so professional with follow up after words. Great communication. All staff really cared .
Mar 4th, 2024

I have taken animals adopted from the shelter to this practice a number of times in the past. Frequently there have been communication problems between with the receptionists and the veterinary providers. It took multiple calls to have medications ordered, that the veterinarian had prescribed and failed to document in their notes. Also, getting calls back are almost impossible . They now charge $130 to establish care there for EVERY new animal. However they did not say that when the initial appointment was scheduled for a new adoption. They called the day before the appointment, to confirm it and collect the money. When I stated that it an inconvenience to find another veterinarian appointment on such notice, and it was bad business practice not to inform clients that there is now a $130 fee when they make the appointment, they had a pointless excuse. I suspect they were waiting until clients showed up at the time of appointment and informed them of the new fee, and it did not go well. They are poorly run, and all about the money now. In response to Arlington Animal's Hospital reply below: This information is incorrect. I have never had a "no show" for any appointment. Any and all cancellations for appointments, over the years were made more than 24 hours in advance of the appointment. They are blatantly lying to cover up their poor service.
Feb 27th, 2024

Feb 15th, 2024

Jan 7th, 2024