Brattleboro Family Eye Care

I am very pleased with my experience with family eye care. I was especially pleased with the new lens that was fitted to me oh OK I mean it is it a I cant believe it I know times and you were injured and you never never I was really sick are you OK it needs about two minutes but because I wasnt going to eat it by the way I microwave two minutes OK yeah I am I know I one of the primary symptoms of Covid is intense fatigue thats the one of the most consistent that everybody reports so if youre getting a viral load of the bet in the vaccine youre getting a small dose of Covid now and the fatigue is from that right yeah
Jan 18th, 2023

Dr. Cotter & staff are great! I had some challenges with my new glasses and they were willing to work with me and get my situation straightened out. Everyone in the office is friendly and makes you feel welcomed. Dr. Cotter is super friendly and down to earth. He was upfront about the changes my eyes are going through as I age and did not try and up sell me on this coating or that material. I have been searching for an eye doctor that I like for a long time now and I can finally say I have found them.
Jan 13th, 2023

Fantastic. I had an urgent issue. They answered the phone. Got me in within hours despite me being a new patient. Dr. Fidler was super nice, and I felt she was caring and thorough. I even had an issue filling my prescription. I called to have it changed to another location, and someone answered the phone, and my prescription was sent to another pharmacy within a couple hours. I even got a phone call from Dr. Fidler confirming the change. I felt like I was the only patient they had that day. Nice work. -Jeff
Aug 28th, 2022

I would normally never do this, but I just had a really bad experience here. I called because I've been having chronic headaches and I think I need a new glasses prescription. The woman I spoke with told me the next appointment was at the end of November. When I asked if I could get in earlier, due to the nature of my condition, she said I can't fit you in because you have a headache. Her response was so cold, it was rather shocking. Her level of empathy was zero. I hope that in the future Brattleboro Family Eye Care has more sympathy to a potential patient. Thank you.
Aug 22nd, 2022

Jun 19th, 2022