Milton Rental & Sales Center Inc.

Amazing company to go to, they didn't have the part I was looking for but ordered it and got it to this location asap. Thank you guys :)
Feb 7th, 2023

Awesome group of guys here! Always will go here for Rental needs!
Feb 3rd, 2023

Just over a year ago I have purchased a Husqvarna 562XP chainsaw as per recommendation from Doug with the extended warranty . Doug has always been great to deal with to the point that I have purchased other equipment from him. I have always strived to buy from a locally owned store to support the community. The saw worked great for over a year until a few weeks ago it stopped running. So I took it back to Doug and asked him to have it looked at. A few short days later, I got a call from Milton Rental and Sales stating that Husqvarna has declined fixing the scratched piston under warranty because apparently I have used inferior fuel in the saw. Ever since I have purchased the saw, I have followed Dougs instructions and only used Premium Non-Ethanol fuel with a mixture of 50:1 with oil. Having spoken to Husqvarna themselves, they told me that the service technician at Milton Rental had determined that the fuel was bad and therefore they wouldnt cover it under warranty. My issue with this is that the technician at Milton Rental has not done any tests to the fuel to determine that it was bad. They have saved the remaining fuel that was in the saw and returned it to me. So I purchased a test kit to test the fuel and the fuel was of good quality according to the test. It is a disgrace for a technician to make a determination blaming the fuel without being able to back up their findings. It is correct that if they would have performed the repair under warranty, they would not have been able to charge Husqvarna as much as what they have quoted me for the repair which was close to $500 on a $800 saw. It is quite convenient to blame the damage on the fuel with the possibility that I would just tell them to fix the saw and pay for it myself at a much higher profit margin. Its a shame that this situation has turned out like this as I would have never expected this kind of treatment by a local business. Across the counter one of the staff said that it was tough luck when I went to pick up the saw and expressed my frustration with the situation. This is a disgrace!!!
Sep 10th, 2022

The main staff are very rude and condescending.
May 9th, 2022

Apr 13th, 2022