Comparion Insurance Agency

Always there and will go over the top for you and always kind and happy to help
Jul 30th, 2021

I think they are to high for low income people
May 12th, 2021

We had a house fire. It was a terrifying experience, as you can imagine. You pay your insurance on time, hoping never to have to use it, especially when it comes to your home. The fire reinforced why it's necessary to have insurance. We had the fear that most people have when it comes to insurance. Why if things get complicated with the insurance company. Liberty Mutual was different. The first person I spoke to was this guy, Chris Hemmerle. He was great. He walked me through what will happen and offered to put us in a hotel if necessary. I think we got a call from Bonnie Mercurio afterward. She was a God-spent! Bonnie could easily be a psychologist. She showed empathy and always asked how we were doing when she called. Bonnie handled our contents. Chris also introduce us to Jared Libby, who was the field adjuster. Jared is a true professional, very patient! They also worked with a company based in Nashua called CRDN to clean our stuff, ALE Solutions to find a hotel that can accommodate our needs, GW Savage (this lady Tonya was awesome), Disaster Recovery, and All Point Constructions. All of this during a pandemic. It was overwhelming. I took lots of notes! What we saw was a team of professionals with an ability to empathize. They worked well with us every step of the way and made a stressful situation less painful. Our house is back to its original state. Usually, when I do a review, I try to rate the pluses and minuses, but nothing negative so far. I offer you this, I pray it never happens to your family, but Liberty Mutual was very reliable, and I'm now one in their fan club (hope it stays that way). If you find yourself in this position, get a book or binder (they'll give you one anyway), take notes of everyone you speak to (with phone numbers, dates, and time of the conversation), write down what they do, write down your policy and claim numbers, so you can access them easily, and don't delay calls or follow-up. Working with your mortgage bank might slow things down, so be proactive. That's probably where I was most frustrated. It can get overwhelming quickly. We survived, but knock on wood. I'm hoping it's not one of those "too good to be true" scenarios.
Dec 27th, 2020

May 30th, 2020

Feb 25th, 2020