Chamber of Commerce

      Advance Auto Parts

      ( 180 Reviews )

      Advance Auto Parts
      Buy Online and Pick Up In-Store in 30 minutes
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (180 reviews)
      85
      38
      20
      7
      30
      Read Our 180 Reviews

      Chamber Rating

      Verified Member
      3.8 - (180 reviews)
      85
      38
      20
      7
      30
      › ‹
      • Teferi Yirga


        Apr 3rd, 2024

      • Slaughtr

        Customer service could be better. Mostly attitude and taking pride in your job.
        Mar 20th, 2024

      • jaraki

        I remember this place being a 1-2 star location not long ago. And all of a sudden 4 stars? Seems fishy Anyway, bad experience today, employee had a very accusatory attitude about me returning an item that I told him I DID NOT USE. After he processed my refund for $7 he told me he wont be accepting anymore returns from me, Im blacklisted from making returns to advanced auto what a joke
        Mar 18th, 2024

      • Raymond Boaitey

        Seamless pickup. However came across rude member of staff.
        Mar 8th, 2024

      • Diego Guzman

        Very bad service to the staff. I bought a part and the receipt they gave me was not the original. When I wanted to return the part, I couldn't and they didn't want to help me until I called. I went to bed.
        Feb 19th, 2024

      Read Our 180 Reviews

      About
      Advance Auto Parts

      Your local Advance Auto Parts at 5117 Franconia Rd in Alexandria offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

      Contact Info

      Products

      • Car Batteries
      • Motor Oil
      • Brakes and Rotors
      • Windshield Wipers
      • Air Filters
      • Spark Plugs
      • Alternators
      • A/C Recharge Kits

      Services

      • Battery Recycling
      • Battery Installation
      • Charging & Starting System Testing
      • Loaner Tools
      • Engine (OBD-II) Code Scanning
      • Wiper Blade Installation

      Brands

      • DieHard
      • FRAM
      • Carquest
      • Trico
      • Valvoline
      • Bosch

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Advance Auto Parts?

      A The phone number for Advance Auto Parts is: (703) 922-2298.

      Q Where is Advance Auto Parts located?

      A Advance Auto Parts is located at 5117 Franconia Rd, Alexandria, Virginia 22310

      Q What is the internet address for Advance Auto Parts?

      A The website (URL) for Advance Auto Parts is: https://stores.advanceautoparts.com/va/alexandria/5117-franconia-rd?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap

      Q How big is Advance Auto Parts?

      A Advance Auto Parts employs approximately 20+ people.

      Q What days are Advance Auto Parts open?

      A Advance Auto Parts is open:
      Tuesday: 7:30 AM - 9:00 PM
      Wednesday: 7:30 AM - 9:00 PM
      Thursday: 7:30 AM - 9:00 PM
      Friday: 7:30 AM - 9:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 9:00 AM - 8:00 PM
      Monday: 7:30 AM - 9:00 PM

      Q How is Advance Auto Parts rated?

      A Advance Auto Parts has a 3.8 Star Rating from 180 reviewers.

      Hours

      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      Nearby Advance Auto Parts Locations

      Ratings and Reviews
      Advance Auto Parts

      Overall Rating

      Overall Rating
      ( 180 Reviews )
      85
      38
      20
      7
      30
      Write a Review

      Teferi Yirga on Google

      image

      Business Response on Google Apr 3rd, 2024
      Thank you for choosing Advance Auto Parts for your automotive needs. We hope to serve you again.

      Slaughtr on Google

      image Customer service could be better. Mostly attitude and taking pride in your job.

      Business Response on Google Mar 21st, 2024
      Thank you for visiting our Store 9043 - Franconia Road location , Slaughtr. We are glad to hear our team members are providing our customers with outstanding service, and assisting them with their automotive needs. We thank you for shopping with Advance, and for the great feedback. We hope to see you again soon, and feel free to review any of our other locations in the future.

      jaraki on Google

      image I remember this place being a 1-2 star location not long ago. And all of a sudden 4 stars? Seems fishy
      Anyway, bad experience today, employee had a very accusatory attitude about me returning an item that I told him I DID NOT USE.
      After he processed my refund for $7 he told me he wont be accepting anymore returns from me, Im blacklisted from making returns to advanced auto what a joke

      Business Response on Google Mar 14th, 2024
      Hello Jaraki, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our Franconia Road location resulted in a 1 star rating. We've forwarded your feedback to the field leadership of this store so they may further investigate, and use this as a training opportunity. We certainly hope for another chance to earn your business in the future. Thank you for shopping with Advance Auto Parts and Batteries!

      Raymond Boaitey on Google

      image Seamless pickup. However came across rude member of staff.

      Business Response on Google Feb 24th, 2024
      Thank you for taking the time to leave this review, Raymond. We are sorry to hear you did not have a pleasant experience while shopping at our Franconia Road location. We appreciate you letting us know so we can forward this to our Field Leadership Team and use this as a coaching opportunity. Our goal is to always ensure we are providing our customers with the friendly and professional service they deserve. We hope you would be willing to shop at one of our Advance Auto Parts locations moving forward.

      Diego Guzman on Google

      image Very bad service to the staff. I bought a part and the receipt they gave me was not the original. When I wanted to return the part, I couldn't and they didn't want to help me until I called. I went to bed.

      Business Response on Google Feb 24th, 2024
      Hello Diego, thank you for taking the time to leave this review. We are sorry to hear you did not have a pleasant experience while shopping at our Franconia Rd. location. We appreciate you letting us know so we can forward this to our Field Leadership Team and use this as a coaching opportunity. If you want to discuss this further, we recommend contacting us directly at the support center. We hope you would be willing to shop at one of our Advance Auto Parts locations moving forward.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 180 Reviews )
      85
      38
      20
      7
      30

      Write a Review

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