Frolick Dogs

We adopted a dog last week who from day one, had a lot of undisclosed aggression and guarding issues. I called Frolick Dogs in a panic, hoping someone could look at our dog and let me know what is/isn't trainable. Kevin went out of his way to make sure I was seen as soon as possible. We sat with him for an hour - during which he gave us incredible advice and tips on how to combat certain behaviors and what to do next. He made us feel seen and heard, and his tips seriously helped us manage our dog while we looked for a better-suited home for him. When we do adopt next, Frolick Dogs will be the place I call for obedience training. It is clear how much they care and want what is best for you and your dog.
Apr 7th, 2024

I heard of them at another event earlier in the summer and was excited to try one of their small dogs frolick after dark events. I came in and the place smelled disgusting. It definitely desperately needed to be cleaned. I think some dogs had peed on their rugs right in the lobby and on the corner of the desk, which is why its never a good idea to have rugs in a facility like this. Nobody was cleaning that area either, when I came in, the employee was still behind the desk. The building needs better ventilation because I was nearly choked by the scent and Im human, imagine a dog (potty trained or not), but anyway, I moved past that. I figured there would be a bigger and cleaner space in the back and theyre shorter staffed. I told the worker Id met at the event earlier in the summer that I was worried my dog, Elliott, would have an accident inside if I brought him there and he assured me it was ok. When I came, I saw him and said hello right away he remembered me but he was getting off work for the night. He reassured me it was ok and his colleague, who overheard my reservation about him possibly having an accident, joking with her colleague said youre saying its okay because youre going home, and he laughed but then reassured me again more seriously. He was so nice. I dont mind playful banter like that between colleagues even though its a little unprofessional. I can move past it no issue though had the woman that was left there not yelled at my dog in front of everybody for pooping on the equipment. Im embarrassed enough, and besides, he wasnt even a year old at this point and you can tell by the smell of the room before any dogs peed or pooped that night, that they host daycare sessions in there in which dogs are encouraged to potty indoors so the smell overwhelmed, my otherwise potty trained, puppy because of their lack of cleanliness and somehow its acceptable for an employee to yell his name and scowl at him before going to get cleaning supplies which I took and used to clean up after my own dog anyway????? I just think its not good to work in a doggy daycare/gym/or any environment with pets if you arent sensitive to their nature. I paid $20 for my dog to be in a room with a smell that choked me and for him to be scolded by someone other than myself for soiling in a filthy place like that anyway. Didnt go back. Forgot to leave this review a few months ago. Response to manager: Thank you for a swift reply. The smell is not the reason I feel I would not return. However I do feel it was strong enough that an owner not mentioning it to an employee should not have been an issue. It was noticeable without mention. Id suggest having a small welcome mat size rug in front of the door for people to dry their feet but then otherwise keeping a dry mop and a wet floor sign in the corner for the rest of the floor. Large rugs are large pee pads and its much worse when theyre wet. I hope my suggestion is taken into account though the smell isnt my main reason for not recommending this business. Scolding someones dog is rude no matter where you are and who you are. Employees should understand that all dogs have had different experiences with discipline and owners know that and have adjusted to their dogs. I have always cleaned up after my own dog, even in situations where someone is hired to clean after the dogs. My dog seeing me care for him is part of our bond and that includes cleaning. If youre saying your business asks that owners clean after their dogs anyway, thats even worse because that means a dog soiling has nothing to do with the employee scolding him.
Jan 17th, 2024

Dec 24th, 2023

Staff is very knowledgeable about training your pet.
Oct 23rd, 2023

08-19-23 This is the best place to do training for your dog. It's a lot of fun to watch the agility training.
Aug 30th, 2023