Signature Federal Credit Union

Eddie Dunagan _{on Google}

Apr 8th, 2024

I have 3 items to share.
1. Price of blank checks which come to about 55 cents each.
2. Change on statements, about one year ago, of including a 1/2 page color advertisement on my statement. This requires an extra page to print plus my color ink to print it. I JUST WANT MY STATEMENT, NOT AN AD!
3. Changing the procedure, without my knowing, of paying checks with insufficient funds by transferring money from share account to my checking account by paying directly from my share account.

Josh Pollitt _{on Google}

Mar 26th, 2024

Horrible to work with. Evan Bolster is mouthy and unprofessional.

Frank Mastro _{on Google}

Mar 22nd, 2024

I highly recommend SFCU for all your loan needs. I especially want to commend Jason Hong for taking the time to clearly explain the entire process and providing that Human element that is lacking in most other companies. Well done Jason! I will continue to go back to SFCU for all my financial needs.

Unspoken Tenacity _{on Google}

Mar 17th, 2024

Overall this bank is great. The products they offer work well for me.

Dante Bee _{on Google}

Mar 17th, 2024

Ok let me get straight to the point and be brief. I had an IRS refund check deposits in the wrong account by mistake. I Notified the bank (SIGNATURE FEDERAL CREDIT UNION), and they confirmed it was deposit into another member account. I was told that they cannot do anything about it until IRS sends a tracer which takes 6 weeks. So, the member can spend the money if they choose too because it was deposit in their account.
THEY CLEARLY SEE IT WAS DEPOSITED INTO WRONG ACCOUNT. I did not ask for them to put the money into my account because I'm willing to wait on the IRS to finish with the tracer. I thought they would hold the money until the investigation is done. I just cannot believe they said we cannot do nothing until the IRS is finished with tracer. Again, so the member is able to spend the money which mostly will happen we are talking about 6 weeks.
Furthermore, to my knowledge the member wasn't even notified about the mixed up. The member address and name are different from mines but the account I provide by mistake is their account. so, it didn't get rejected it just went in and was deposit. CLEARLY YOU CANNOT MAKE A MISTAKE OR YOU WILL BASIC RECIEVE NO HELP AT ALL FROM THEM. I WAS BASCIALLY TOLD IT IS THE
MEMBER MONEY NOW UNTIL THE IRS TRACER IS DONE.