JS Professional Painting LLC

Service: Exterior painting
Jun 16th, 2023

Service: Exterior painting
Jun 8th, 2023

Services: Paint indoors, Interior structural repairs
Sep 10th, 2022

We needed our front door, shutters, hand rail, and lamppost painted. Jose and his crew arrived on time and did a fantastic job!! They worked non-stop! Everything had 2 coats. They even worked on July 4th! The front of our house is not easy to paint due to the height of the house. Not one complaint! The crew works great together. They are all extremely nice and polite. I highly recommend JS Professional Painting! Service: Exterior painting
Jul 26th, 2022

I dislike leaving bad reviews but this company needs to come with a warning because if I can save someone else from wasting thousands of dollars, I would like to. At first, Jose seemed honest and reasonable - we hired him to do interior painting for our vacant townhouse prior to listing it for sale. He gave us a quote for labor and professional post-painting cleaning understanding that we were on the hook for materials, which is understandable (total cost came out to ~7000 for a three-story townhouse). The work was completed in the span of about a week while we were out of town. When we returned on a Saturday, we assumed the crew hadn't finished due to the tarps with piles of drywall pieces and dust all over, SIGNIFICANT chunks of incomplete walls and closets, paint splattered all over our hardwood and tile and pretty much every door handle/light switch/window frame/fixture/blinds. Jose came that day to do review the work with us and collect payment, and I let him know the things that were missed and inquired about the cleaning he'd promised and when the crew would be able to finish. He told me "well we left paint for you to touch up" -- these weren't touchups, these are entire sections of closets, walls, bathrooms that his team failed to address! He said that his crew was done and they're not coming back. I pointed to a section of the wall where the previous blueish paint was visible in the kitchen and he said he couldn't fix it because he didn't have the right tool on him, and his crew was not going to come back (yes, I asked them to, multiple times). I even pointed out a very obvious part in the basement and guest bedroom where the ceiling paint (white) and the wall paint (beige) were wavy and clearly done without proper care, and he responded "that's just how your drywall is, the edges aren't straight so the paint won't be straight" -- WHAT?!!?!? Pretty sure I can clearly see where the edges of the ceiling and wall meet....I was stunned into silence. At every point he basically said: it's your issue now, we left you extra paint, if you don't like, fix it yourself. Just sheer laziness, dishonestly, and lack of regard for the "quality" and "honest" work he claims his business does.It gets better though: our fridge was moved for painting, of course, but the door was broken when we returned and while Jose refused responsibility and claimed his team did not use it, but it was filled with takeout food that didn't belong to us, and cost us a pretty penny to repair. I pressed him on it and he demonstrated by pushing the fridge back that his team could not have broken it (???) and again, I was stunned at the lack of accountability and the weaseling out of responsibility. He also said the cleaning was not his responsibility and that was something that WE would need to coordinate ourselves, which was in complete contradiction to what he had promised at the start, which was that he works with a specific team to come in and clean after his team was done! We ended up hiring our own post-renovation cleaners after he refused to bring his cleaning team out (even when I offered to pay). There were paint splatters all over the hardwood which the renovation cleaners could not completely remove even after hand-scraping most of it, and the hardwood isn't even a year old. Our realtor and home staging professional were floored at the quality of work, and I ended up hiring a trusted handyman to come in and fix all of the paint/drywall work that wasn't done correctly by Jose's team. When I communicated our our disappointment in our experience with him, he simply sent a text back: "do not respond back pls".  Buyer, beware. Jose is NOT the quality, honest painting professional he touts himself as, and we will never work with him again or recommend him to others.
Nov 28th, 2021