Goodwill of Greater Washington Retail Store

Been to this location many times for trinket shopping and have never had any issues until today. One of the cashiers dumped the contents of my basket out onto the counter, but I was buying a bunch of mirrors and all my other stuff came crashing down on top of them. On top of all that, her attitude was so rude during the whole checkout process. Then she dumped all my items into the bag (mirrors on the bottom ) so Im just glad my mirrors didnt break then and there. I was so stunned by their behaviorworst customer service experience Ive ever had.
Mar 11th, 2024

Second time purchasing here, specifically asked what the return policy was and was only told must have receipt and tags attached. Didnt get a chance to try on because the fitting rooms were full for 30 minutes straight and they were closing early. Came in for returns and was told its after 7 days and they cant do anything. Cashier didnt tell me 7 days but the manager said I know this cashier very well as if I was lying. Most stores are 30 days and cashier never mentioned 7 days or I would have come back within that time; literally came back at 11 days. Poor customer service, poor policy.
Mar 2nd, 2024

When I was doing a major cleanup in my study room, I realized that I had a lot of stationery that I had bought and never used. I had tons of paper notebooks that had been sitting in boxes for years, dozens of new pencils, ink cartridges, film, stickers, etc. It's nice to know that there's a place nearby where I can share these unused, hoarded items with someone who needs them.
Feb 22nd, 2024

Feb 5th, 2024

Today, February 7, 2024, a donation attendant; a tall, burly, middle-aged, dark-complected male stared me down as I walked from my vehicle to the store. I didn't have any business at the donation center and yet he disgustingly stared me down until I was out of his sight. Next time (and I hope I never encounter him again) | will have my camera recording and will use this as evidence to file a complaint with management seeing as I doubt they would even hear me out without showing them proof they hired a creeper. Very unprofessional!
Jan 21st, 2024