American Family Fitness Swift Creek

Jul 10th, 2023

Clean friendly and current equipment.
Jul 2nd, 2023

Excellent facilities and very friendly staff. Ashby was so kind and helpful, even helped set up the app on my phone and explained everything. Very clean, plenty of easily accessible spray bottles for equipment wipedowns. Great amenities. Great layout so it's not too loud and you don't feel like you're too close to everyone. Has every type of workout machine you could wish for. You could never get bored! Highly recommend!
May 30th, 2023

Nice and clean environment; friendly staff
May 13th, 2023

My experience at AMFam is mostly marred by their uncaring management and their rude and totally inappropriate clientele. As a handicapped individual, it is unfortunate that handicap facilities in the ladies dressing room is very limited with 1 bathroom stall and one shower marked handicapped, but the audacity of the young women feeling entitled to utilize the handicapped facilities when they are indeed not physically handicapped is appalling. You do not realize the importance of these facilities until you are indeed handicapped where the bars on the wall are necessary for you to function. Just because you might have had a "shoulder surgery" in the past, this does not make you handicapped when you can raise your arms like a normal person and change clothes as I personally watched you do. You just wanted the extra space to do your thing. It is so unfortunate that people today have no respect or regard for those that are actually handicapped and need those facilities. Guess the self indulgence is just another example of the total lack of common courtesy to your fellow members. As far as uncaring management, I have questioned the lack of enforcing policies in the pool area regarding proper attire and a specific person not having control of his bathing suit, thus exposing himself. Nothing was ever done to correct this situation even though I wrote multiple letters to management and the owner. A lot of our problems in this country comes from mentally unstable individuals and the authorities always say, " see something, say something." You never know when someone is harmless or harmful. Unfortunately, the authority of AMFam does not care to address these problems within their facility. My last complaint has to do with handicap parking. The American Disabilities Act has specific policies regarding the location of handicap parking and the proximity to the entrance to the building. This facility does not meet those requirements. When I brought this to their attention, they could of cared less. The handicapped door to the building is on the right center and the handicap parking is on the far left of the entrance. It does not take a rocket scientist to see what is wrong with this scenario, but again the management can not be bothered. It is unfortunate that the management of this facility has lost their perspective of valuing all of their customers.
May 7th, 2023