Salon BOIO

Truly enjoyed my experience at Salon BOIO. An elegant upscale salon with loads of top of the line features fit for a Queen! The atmosphere was consistently professional and relaxing during each visit.
Sep 15th, 2023

What a headache to even make an appointment! I called at 1pm and spoke with owner Shavon Boughton to give me an appointment time and she requested a deposit to hold the appointment. Then she called and text me several times afterwards to prepare for the appointment. Haircare does not need to be complicated. By 3pm, I decided I did not want to work with her salon and told her to cancel the appointment >48 hours away. She refused to return my deposit. Horrible business practices. I hope this helps save someone a lot of trouble.
Sep 7th, 2023

May 15th, 2023

For some reason Kamaria Smith cancelled my appt. No call, no text, no message inside styleseat, nothing. Being transparent about how my hair journey & then going through postpartum I was excited to start my new healthy hair journey. Yeah Ill go somewhere.
May 2nd, 2023

I called to try and schedule an appt the person who answered the phone said they had an opened slot at 12 pm. I said ok I'll take it. She then said to hold she went to go talk to felicia over the phone it seems like she said she wouldn't have time. I couldn't understand they had music playing loud. The lady got back on the phone and said to be there at 12pm. I then asked her is everything OK do you guys have time if not I can go elsewhere it's not a problem. I wanted to get a hair thinning. The lady said she does have the time to come on in. I walked in at 1154 am a couple minutes early. I also would of liked to know to bring a mask because it was mandatory. She then said to go to the bathroom to wash My hands and to go to the machine to take my temp. I who work in the medical field I don't get upset if that are the rules of the solan it's cool I'll obey by it. I was supposed to meet felicia another lady came in she had the same appt time to see felicia at 12pm so that quickly gave me a red flag but I'm not trying to create drama so I stayed I waited 20 minutes until I finally got up of my chair to place my bag behind me felicia then later came up to me and said where you going to leave I said maybe she then said OK well I have a color I won't have time do you want to reschedule I said nope thank you and walked away. This place I'm not sure if there work is good but there customer service is not good. When your appt is at 12 pm i expect to be worked on at 12pm or 1205 pm. When I called I did say are you guys busy if not I can go some where else. Communication is very important. Manager called me back and apologized. Which I appreciated maybe some day I will try them again hopefully the communication is better. Service: Haircut
Mar 31st, 2023